Catering Associate - Staten Island, United States - Northwell Health

Mark Lane

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Mark Lane

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Description

Performs activities supporting preparation and service of food, delivery and collection of food and supplies, operation of machinery, and department sanitation.

Job Responsibility

  • Stocks workstations and mobile cares with service ware, condiments and perishable and nonperishable food items prior to each meal service period.
  • Cleans and replenishes carafes for hot beverage service for each meal service period.
  • Rotates and checks expiration dates of all food items according to department policies and procedures.
  • Identifies patients by name and date of birth at each interaction per hospital and regulatory guidelines.
  • Distributes printed menu and diet information cards to patients prior to first meal service.
  • Assists patient with menu selections. Communicates if requested items are inconsistent with diet order and makes recommendations for appropriate alternatives.
  • Obtains patient menu selections, assesses and modifies selections for therapeutic appropriateness per Nutrition Care Order, as needed.
  • Communicates with nursing staff to identify any changes in Nutrition Care Order prior to meal service period. Communicates any concerns regarding patient meal service to appropriate clinical staff member
  • Tallies hot and cold food items and communicates needs to production staff within established timeframe prior to scheduled assembly.
  • Assembles tray in designated area according to daily assignment sheet, Nutrition Care Order and patient menu selections.
  • Performs catering rounds after delivering meal trays at each meal service.
  • Distributes and collects patient trays. Delivers late trays / rush trays to units, as needed.
  • Notifies management of any issues during meal service including, but not limited to, shortages, unacceptable quality, and substitutions.
  • Informs Dietitian of any patient related issues including, but not limited to poor food intake, diet order discrepancies, and food allergy concerns.
  • Cleans pantry according to established guidelines. Follows proper procedures for cleaning and sanitizing kitchen equipment/ surfaces.
  • Ensures proper storage of all food items, with proper labeling / dating. Discards expired products.
  • Removes waste from plates and service ware. Stacks washable items for dishwasher and operates dishwasher according to department guidelines.
  • Delivers clean service ware to designated areas.
  • Delivers floor stock and nourishments to patient floors. Completes floor stock/nourishment record forms for each unit daily. Deliver snacks directly to patient at designated times.
  • Returns census/diet list, snack list, floor stock record forms and supplement lists to designated location.
  • Collects and returns all food, condiment, and mobile food carts to kitchen after each meal service period.
  • Maintains safe and sanitary environment by cleaning up spills and using appropriate safety signage. Immediately notifies management of any unsafe conditions.
  • Cleans and sanitizes mobile food trucks, workstations counters/shelves, refrigerators, wire racks, etc and uses cleaning chemicals according to established policies and procedures. Notifies management of any chemicals not properly labeled.
  • Answers department telephone in a professional and courteous manner.
  • Records telephone requests in appropriate log and processes requests for meal trays, special request items and/or Nutrition Care Order changes. Delivers items within established timeframe.
  • Generate and file reports, as assigned.
  • Performs related duties as required.
  • ADA Essential Functions
  • Walking, standing, bending, pushing and pulling of trucks.
  • Lifting of supplies 20 lbs or less.
Job Qualification

  • High School Diploma or equivalent, required.
  • Prior related food and/or dietary work experience, preferred.
  • Ability to communicate effectively in English (verbally and in writing).
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Additional Salary Detail


The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.

When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).


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