Supervisor, Customer Service - San Diego, United States - Rady Children's Hospital-San Diego

Rady Children's Hospital-San Diego

Verified Company

San Diego, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

JOB SUMMARY:

Under the supervision of the Director of Member/Provider Relations, the Customer Service Supervisor oversees and coordinates operations in the Customer Service Department and ensures consistent quality service in both authorization processing and in completion of phone calls.

MINIMUM QUALIFICATIONS:
H.S. Diploma, GED, or Equivalent

2 years of experience

Experience in managed care, at a health plan or medical group level

PREFERRED QUALIFICATIONS:
Bachelor's Degree

Knowledge of health plan benefits, claims, ICD-9/CPT coding

Excel, EZ Cap, Word, Outlook, Access, Internet/Web searching, Epic, Echo Access for Windows

**The expected hiring range for this position is $30.96 to $42.57