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    System Engineer - New York, United States - Cinter Career

    Cinter Career
    Cinter Career New York, United States

    1 week ago

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    Description

    We are seeking an System Engineer

    • Client : Japanese Manufacturer
    • Working Location New York NY, (Client office Onsite)
    • Employment Type : Full-Time
    • Salary : 62.4K - 70K per year
    Job Overview
    • Provide support services during designated service operation hours, as directed by the client and/or company management
    • Have a proactive communication with both client and company management
    • Understand the requirements and instructions from company management, delivering services in alignment with these directives, including adherence to Bring Your Own Device (BYOD) policies.
    • Engage with all relevant company-provided documents and training materials
    • Submit company requited report, attendance for requested meeting, training course
    • Mentor and train new team members if necessary
    • Follow team manager's request/instruction to operate IT operation support team
    Key Responsibilities
    • Provide technical support to client users as an IT Support member
    • Provide and manage client IT support operation related document
    • Understand and follow client's request and instruction
    • Expand the business with existing and new client
    Requirement and Skills
    • Very flexible adaptable mindset and embraces challenges, particularly in response to sudden changes in requests, work-flow, rules, responsibility range, and environment.
    • Strong drive to handle heavy workloads with determination and motivation
    • Shows a strong determination to reach set goals
    • Possesses a minimum of 3 years of experience of user operation support
    • Strong attention to details with the ability to troubleshoot issues and provide resolutions
    • Team-oriented personality
    • Excellent communication skills
    • Microsoft Office (Outlook/Word/Excel/PowerPoint)
    • English (speaking and writing) skill
    • Capable of lifting and carrying items weighing up to 20 lbs
    Additional Informations
    • Ensure readiness at the client's operational site prior to the commencement of service operations.
    • Adhere to attire guidelines provided by the client and/or company management while on-site.
    Work Environment
    Client's site (Remote / Locations where computers and phones can connect to the Internet, in case client requests for special occasions such as Covid-19 outbreak)

    Travel:
    Candidates may be required to travel for both domestic and international assignments. Additionally, they should be prepared to work outside of regular business hours, including weekends and national holidays, if necessary.
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