- Check and maintain equipment within factory standard specifications of system equipment.
- Instruct customers in the operation and maintenance of the system equipment.
- Serve as company liaison with customer on matters for assigned projects (i.e. installations and major component replacements).
- Perform complex repair maintenance or unit replacement according to factory procedures independently and with others.
- Provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues to minimize equipment down time and ensure positive customer relations.
- Identify and report equipment error and status updates related to equipment performance issues to aid in troubleshooting or maintenance.
- Maintain accurate documentation of activity and provide periodic reports.
- Conduct training for customer personnel ensuring proficiency of service and operations.
- Work with other technicians in the field to troubleshoot and service equipment.
- Requires a Bachelor's Degree in electrical or mechanical engineering or equivalent experience (i.e. technical training, military training or technical school) plus 1-2 years of related experience
- Knowledge of Linux operating system is required for operating and troubleshooting the system
- Minimum 3 years of experience in a related field (i.e. semiconductor manufacturing equipment)
- Hands on mechanical skills required
- Hands on experience with electronic testing tools required
- Able to work on equipment alone and work with other engineers as a team player under challenging situations
- Additional experience or knowledge in optical, lasers, software, robotics, precision mechanical skill or chemical are plus
- Excellent trouble shooting skills, verbal and written communication skills
- Customer support experience is a plus
- Must be able to travel and work flexible schedules
- Must feel comfortable working in a cleanroom environment most of the day (wearing full clean room suit, facemask, gloves, safety glasses)
- May require domestic travel (valid driver's license and acceptable driving record necessary). Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies.
- Position requires continuous physical effort; intermittent and long-term work cycles; standing, walking, sitting, repetitive motion, and lifting up to 25 pounds unassisted. Lifting more than 25 lbs requires additional help. Employee may be required to work at a computer terminal for long periods of time. Employee will be able to hear and understand speech at normal levels and on the telephone. Position requires effective communication skills, verbal and written form. Mental alertness is a must. Employee is required to demonstrate continued knowledge of Haz/Com regulations and requirements. Must be able to work in a cleanroom environment, this includes wearing protective clothing. Employee may be exposed to atmospheric conditions, such as: dust, fumes, noise and varying temperatures (to within OSHA standards).
- Domestic and International travel may be required.
-
Radiant Ventures New Columbia, United StatesCompany Overview: · Our client is a leading company in the development and construction of cutting-edge machines and systems designed to improve production processes worldwide. Their innovative solutions are essential to industries such as solar and semiconductor technology. With ...
-
Support Engineer
2 weeks ago
Axiom Global Portland, United StatesPossible 3 Month CTH | No Fees | Do Not Re-Post | Confidential · Skype interview is mandatory please provide the candidates skype ID, VIDEO INTERVIEW IS MANDATORY. NO OPT OR CPT ALLOWED. · Submit candidates under their legal name and use only Capgemini template · Candidate's phot ...
-
Amazon Portland, United StatesThe AWS Support Engineering team is seeking an experienced Operations Manager, to lead a team of 15-20 Support Engineers providing world-class support on all AWS offerings ). Our customer facing engineers resolve customer technical issues ranging from EC2 Linux general guidance t ...
-
Amazon Portland, United StatesTechnical Operations Manager, Support Engineering, Support Engineering · The AWS Support Engineering team is seeking an experienced Operations Manager, to lead a team of 15-20 Support Engineers providing world-class support on all AWS offerings ). Our customer facing engineers r ...
-
Desktop Support Engineer
5 days ago
Themesoft Inc. Portland, United StatesTitle : Desktop Support · Location : Portland OR · Rate : $22/hr on W2 or $27/hr on C2C · Contract · Job Description · Strong hands on experience needed on end user support for Windows PC and Mac related issues · Ability to assign and work on incident tickets through Service Now ...
-
Field support engineer
1 week ago
eTeam Portland, United StatesPay rate : 60 to 65 · The JD is as below : · Electrical engineer who has experience to install of equipment or facilities for semiconductor or inspection (sensing). · Perform on-site preventative maintenance, routine repair, and calibration after installation. · Support instal ...
-
Desktop Support Engineer
4 weeks ago
eTeam Portland, United StatesProviding technical expertise and end-user support in the areas of Mac OS, Microsoft Windows platform (Windows 10), Microsoft Office 365, off-the-shelf applications, Remote Connectivity Platform, network/local Client & Canon printers via desk side, phone support or remote support ...
-
IT Site Support Engineer
4 weeks ago
Harvest Sherwood Food Distributors Portland, United StatesJob Purpose · Apply below after reading through all the details and supporting information regarding this job opportunity. · This position will report to the Senior IT Operations Manager and directly support the needs of our customers, both internally and externally. This posi ...
-
Sr. Technical Support Engineer
3 weeks ago
Clari Portland, United StatesClari's Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies world ...
-
Engineer, Ops Field Support
3 weeks ago
Iberdrola Portland, United StatesJob Title: Engineer, Ops Field Support · Work type & Location: OR - Portland, Montgomery Park OR · Salary: The base salary range for this position is dependent upon experience and location, ranging from $90k to 104.5k · Job Summary: · This individual will be responsible for su ...
-
Engineer, Ops Field Support
3 weeks ago
Iberdrola SA Portland, United StatesEngineer, Ops Field Support page is loaded · Engineer, Ops Field Support · Solicitar · locations · Estados Unidos, Oregon, Portland · posted on · Publicado hace 4 días · job requisition id · R-03096 · Job Title: Engineer, Ops Field Support · Work type & Location: OR - Por ...
-
L2 Deskside Support Engineer
1 week ago
Tata Consultancy Services Portland, United States· •Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. · •Physically fit to walk through large areas. · •Ability to work after hours and weekends if necessary or required by the customer. · •K ...
-
Amazon Portland, United StatesAbout AWS · Diverse Experiences · AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes altern ...
-
Amazon Portland, United StatesAbout AWS · Diverse Experiences · AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes altern ...
-
Transitioning Military
1 week ago
APPLIED MATERIALS Portland, United States Full timeFIELD SERVICE ENGINEERS - As an Applied Materials Field Service Engineer, you will work side-by-side with our customer inside their factory. You will Install, Maintain, and Repair the most advanced Semiconductor Manufacturing systems in the world. During a routine work day, you m ...
-
Software Development Management 2
3 weeks ago
WEX Inc. Portland, United StatesThis position will be required to work USA time zone hours. · This is a remote position. For consideration, one must live within 30 miles of the following company HUBS: · Portland, ME · Washington, DC · Boston, MA, · Dallas, TX · Nashville, TN · Charlotte, NC · Fargo, ND · Edina, ...
-
Fisher Investments Portland, United States Full timeIt's an exciting time to be a member of the Fisher Investments Technology Department. We're investing in the future of our firm's technology and are building our team to achieve global growth. We are looking for a Senior CyberArk Security Engineer to support our Corporate Systems ...
-
Product Manager Iii
2 weeks ago
WEX Inc. Portland, United StatesAbout the Team: · This is a really exciting time to be working in Data & Analytics at WEX. We are driving towards our True North vision of providing the right data, in the right place, at the right time so that we can enable and accelerate the journey to being a data-driven organ ...
-
IT Systems Developer/analyst
1 week ago
Sappi Portland, United States**Overview** · - Supporting major projects, working with corresponding cross functional business departments and with management to understand functional and business roadmap deployment schedules. · - Working closely with various business partners including Global Process Owners, ...
-
Heavy Equipment Operator
3 weeks ago
Maine Narrow Gauge Railroad Portland, United States Full time**Background** · Maine Narrow Gauge is a 501(c)(3) organization established in 1992 that began train operations in 1995. The mission of Maine Narrow Gauge is to preserve and operate historic two-foot gauge railroad equipment for the education and enjoyment of the public. The rail ...
Technical Support Engineer - Portland, United States - Canon U.S.A., Inc.
Description
Technical Support Engineer (Semiconductor)
US-OR-Hillsboro
Job ID: 31186
Type: Full-Time
# of Openings: 1
Category: Engineering
Additional Locations|CUS
About the Role
Are you seeking an opportunity to work with Semiconductor manufacturing equipment? You will provide customer support for onsite installations, repairs and maintenance of semiconductor equipment primarily in Hillsboro Oregon. You will receive training in Austin, Texas or Hillsboro, Oregon for a period of 1-3 months.
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
Your Impact
About You: The Skills & Expertise You Bring
The company will not pursue or support visa sponsorship for this position.
We are providing the anticipated salary range for this role: $69,300 - $103,770
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks
-Employee referral bonus
-Employee discounts
-Free morning coffee
-Dress for Your Day attire program
-Casual dress (including jeans) is welcome
-Volunteer opportunities to give back to our local community
-Swag A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All applicants must reside in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at
#CUSA
Posting Tags
#PM19 #CUSA #LI-NF1 #LI-ONSITE
PI924b5576a8a