Jobs
>
Cincinnati

    Technical Services Director - Cincinnati, United States - ERP Suites

    ERP Suites
    ERP Suites Cincinnati, United States

    8 hours ago

    Default job background
    Description
    ERP is seeking an experienced Director of Technical Services to join our team. This role entails overseeing operational leadership and coordination among our technical delivery teams. These teams consist of non-JD Edwards technical experts and leaders who provide hosting and management services to our clients. The areas of responsibility include Cloud Operations, System Administration, Infrastructure Operations, Data Centers, and Internal IT support.

    The Director of Technical Services is pivotal in ensuring the delivery of our technology services at a high level of quality, efficiency, and scalability, meeting both our customers' evolving needs and the Company's growth objectives.

    They will collaborate closely with their reporting teams and senior management to develop and implement technical strategies, policies, and procedures that are aligned with and supportive of the company's strategic goals.


    Location:
    Our home office is based in Cincinnati, OH. However, we are open to hiring someone who is fully remote regardless of location.
    Although the position is fully remote, there may be occasional travel required based on job needs.

    Key Responsibilities:

    Leadership and Team Management:

    The paramount responsibility of the position is to provide inspirational leadership and direction to the technical teams, fostering a culture of high performance, continuous improvement, and collaborative teamwork.

    Mentor and develop team members, ensuring they have the necessary skills and resources to excel in their roles.

    Planning and Execution:

    Develop and execute a comprehensive technical approach that supports the company's goals, including the expansion of service offerings, scaling improvements, enhancement of system reliability and performance, and improvement of service delivery efficiency.


    Service Delivery and Operations Management:

    Oversee the delivery of hosting and management services, ensuring that customer commitments are met with the highest levels of quality and service.

    Manage the operational aspects of the data centers, infrastructure operations, system administration, and internal IT support, ensuring systems are secure, scalable, and resilient.

    Collaborate with other teams and managers to coordinate the delivery of these services as part of the overall customer experience.


    Customer Relationship Management:

    Act as a senior point of contact for key customers, understanding their technical needs and challenges, and ensuring they are addressed promptly and effectively.

    Work closely with other teams to continuously maintain and improve customer relationships.

    Technology and Innovation Leadership:
    Stay abreast of emerging technologies and industry trends that can impact the company's technical strategy and service offerings. Lead the evaluation and adoption of new technologies and practices that can enhance operational efficiency and provide competitive advantages.

    Budget and Resource Management:
    Develop and manage the technical services budget, ensuring optimal allocation of resources across projects and initiatives. Oversee the procurement of technology and services, negotiating with vendors and partners to secure favorable terms. Forecast and plan software and hardware lifecycles as well as spending plans to support these lifecycles.

    Risk Management and Compliance:
    Ensure that all technical operations comply with relevant laws, regulations, and best practices.

    Work with our security team to implement robust security measures and disaster recovery plans to protect company and customer data.

    Conduct regular audits and assessments to identify and mitigate risks.


    Qualifications:
    Significant experience in IT operations, in a leadership role managing technical teams, particularly in a multi-tenant environment.

    Strong technical background in system administration, infrastructure operations, and data center management.

    Self-starter, can-do attitude.

    Proven track record of developing and implementing IT strategies that have delivered measurable business benefits.


    Excellent leadership and communication skills, with the ability to motivate teams and manage stakeholders across different levels of the organization.

    Experience in managing budgets, vendor relationships, and negotiating contracts.

    Deep understanding of ITIL, ISO, and other industry standards and best practices in IT service management.

    Familiarity with cloud computing, virtualization technologies, and cybersecurity principles.


    Company:
    At ERP Suites, our focus is on helping our customers realize IT's potential. Our comprehensive ERP solutions enable them to streamline and scale their IT products and processes. And this leads directly to improved efficiency and increased margins. We are a proud Oracle Gold Partner and champion of proactive JD Edwards management and custom product enhancements.
    ERP Suites provides technical consulting, cloud services, managed services, and digital transformation solutions for some of America's top companies. We build secure connections, improve performance, automate workloads and give them mobility. In other words, we help them stay on top.
    We deliver multi-functional value through cloud services, digital transformation, ERP consulting services, ERP managed services, and software development.

    Core Values:
    Make Customers Successful
    Be An Advisor
    Lead With Trust and Integrity
    Have Fun
    Do the Right Things for the ERP Suites Family
    Adapt Quickly to Changing Roles and Environments
    This is Where IT Change Starts.
    With questions.
    With problems that need to be solved.
    With business needs, both immediate and long term.
    Because technology and its impact on business isn't getting any simpler.
    That's why we exist.
    To answer the tough questions.
    To find a solution to every problem—no matter the size or scope.
    And to help companies not just identify IT's potential, but realize IT.
    erp suites. realize IT.

    #J-18808-Ljbffr
  • Integra LifeSciences Holdings Corp.

    Director, Service

    2 weeks ago

    Integra LifeSciences Holdings Corp. Cincinnati, United States

    Changing lives. Building Careers. · Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what's poss ...

  • Kenwood Healthcare Center

    Director of Social Services

    1 week ago

    Kenwood Healthcare Center Cincinnati, United States Full time

    How good is your vision? How far can you see? Can you look beyond the body's limitations, beyond the constant medical needs, and see the soul inside? · Kenwood Healthcare Center, a member of the CommuniCare Family, is seeking a Director of Social Services (LSW) who shares our vis ...

  • Arc at Cincinnati

    Director of Social Services

    1 week ago

    Arc at Cincinnati Cincinnati, United States

    Arc at Cincinnati - Social Services Director · Job Summary: · The Social Services Director is responsible for the overall operation of the Social Services department to ensure all medically related emotional and social needs of patients are met in accordance with all applicable ...

  • HHS, LLC

    Director of Environmental Services

    6 days ago

    HHS, LLC Cincinnati, United States Full time

    Director over EVS and Transport · Salary $75,000-$80,000 · Shift 1st 7AM-5PM · Director, Environmental Services (EVS) · Lead a goal-oriented hospital housekeeping department to create a team environment that is effective, productive, and rewarding. Together with your team, you wi ...

  • ERP Suites

    Technical Services Director

    3 weeks ago

    ERP Suites Cincinnati, United States

    ERP is seeking an experienced Director of Technical Services to join our team. This role entails overseeing operational leadership and coordination among our technical delivery teams. These teams consist of non-JD Edwards technical experts and leaders who provide hosting and mana ...

  • Glenwood Behavioral Health Hospital

    Director of Medical Services

    3 weeks ago

    Glenwood Behavioral Health Hospital Cincinnati, United States

    The Glenwood Behavioral Healthcare Hospital in Cincinnati is Seeking an internal Medicine team two handle 1 to 14 admissions per day for sick leave, sick call emergency room admissions and other medical emergencies. This Physician reports to the CEO and the medical director can b ...

  • UC Health

    Director of Perioperative Services

    2 weeks ago

    UC Health Cincinnati, United States

    UC Health is hiring a full-time, on-site, Director of Perioperative Services at UCMC. · This position will coordinate all aspects of Perioperative Services in conjunction with the medical directors for the facility in order to maximize all components of the UC Health System. The ...

  • Morrison Healthcare

    Sr. Director of Dining Services

    4 days ago

    Morrison Healthcare Cincinnati, United States

    Job Title: Senior Director of Dining Services · Position Title: Senior Director of Dining Services - Cincinnati, OH · Salary: $100,000-110,000 · Other Forms of Compensation: Relocation Assistance, potential for Annual Bonus · Morrison Healthcare is a leading national food and nu ...

  • UC Health

    Director of Environmental Services

    4 days ago

    UC Health Cincinnati, United States

    UC HEALTH LLC · Director of Environmental Services · CINCINNATI , · Ohio · Apply Now · UC Health is hiring an EVS Manager for the Environmental Services department at the Daniel Drake Center. The EVS Director provides quality environmental services in an efficient, cost-effe ...

  • Arcadia Care

    Director of Social Services

    2 weeks ago

    Arcadia Care Cincinnati, United States

    Arcadia Care - · Social Services Director · Job Summary: · The Social Services Director is responsible for the overall operation of the Social Services department to ensure all medically related emotional and social needs of patients are met in accordance with all applicable la ...

  • ERP Suites

    Technical Services Director

    1 week ago

    ERP Suites Cincinnati, United States

    ERP is seeking an experienced Director of Technical Services to join our team. This role entails overseeing operational leadership and coordination among our technical delivery teams. These teams consist of non-JD Edwards technical experts and leaders who provide hosting and mana ...

  • Alinestaffing

    Director of Social Services

    2 weeks ago

    Alinestaffing Cincinnati, United States

    D · IRECTOR OF · S · OCIAL · S · ERVICES · Cincinnati, OH · Salary - negotiable · 28 bed Inpatient psychiatric facility · J · OB · D · ESCRIPTION · Reports to: · Director of Nursing · Department : Social Services · D · IRECTOR OF · S · OCIAL · S · ERVICES · ...

  • Everything But The House

    Client Services Director

    2 weeks ago

    Everything But The House Cincinnati, United States

    OUR STORY AND HOW YOU CAN HELP CONTRIBUTE · Everything But The House (EBTH) is a revolutionary marketplace, making it easier to find or sell · secondhand goods, headquartered in Cincinnati, OH. EBTH was born out of a passion for helping · people via a full-service approach to con ...

  • Everything But the House

    Client Services Director

    2 weeks ago

    Everything But the House Cincinnati, United States

    OUR STORY AND HOW YOU CAN HELP CONTRIBUTE · Everything But The House (EBTH) is a revolutionary marketplace, making it easier to find or sell · secondhand goods, headquartered in Cincinnati, OH. EBTH was born out of a passion for helping · people via a full-service approach to con ...

  • CommuniCare Family of Companies

    Director of Social Services

    2 weeks ago

    CommuniCare Family of Companies Cincinnati, United States

    How good is your vision? How far can you see? Can you look beyond the body's limitations, beyond the constant medical needs, and see the soul inside? · Burlington House Healthcare Center , a member of the CommuniCare Family, is seeking a Director of Social Services (LSW) who sha ...

  • Compass Group USA

    DIRECTOR DINING SERVICES

    8 hours ago

    Compass Group USA Cincinnati, United States

    DIRECTOR DINING SERVICES - Miami University, Oxford, OHClick Here to Apply OnlineJob Description At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standar ...

  • Bon Secours Mercy Health

    Director, Hospitality Services

    4 weeks ago

    Bon Secours Mercy Health Cincinnati, United States

    At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. · **DIRECTOR, HOSPITALITY SERVICES | Work From Home/Remote P ...

  • Cincinnati Children's Hospital

    Director-Information Services

    1 week ago

    Cincinnati Children's Hospital Cincinnati, United States

    Job Description · Director-Information Services - BI Enterprise · - · 152450 · Description · Expected Starting Salary Range: · SUBFUNCTION DEFINITION: · As a Director - IS - BI Enterprise, you will play a crucial role in overseeing the Information Systems (IS) related to Busin ...

  • Acadia Healthcare Inc.

    Director of Outpatient Services

    2 weeks ago

    Acadia Healthcare Inc. Cincinnati, United States

    Overview · Glenwood Behavioral Health Hospital is an 80-bed hospital in Cincinnati, Ohio, that provides inpatient and outpatient psychiatric treatment for adolescents and adults. The Outpatient Director will contribute to the planning and implementation of program goals, objectiv ...

  • Highmark Health

    Director HR Shared Services

    2 weeks ago

    Highmark Health Kentucky, United States Full time

    Description · : JOB SUMMARY · This job delivers and directs/manages enterprise payroll, payroll tax, leave, and timekeeping administration across a diverse portfolio of health care-related businesses and vendor management for all HR invoicing . Ensures proactive leadership in ...