Customer Service Representative - Landover, United States - Johnson Truck Center
Description
Customer Service Rep- Johnson Truck Center- Landover, MDJohnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Rep at our location in Landover, Maryland.
This individual will be organized with the ability to multi-task and possess good customer and communication skills.Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.
This is a in office position, based out of our Landover Maryland office.Key Responsibilities
- Provide administrative assistance to support the service team
- Support the PM/Repair process including opening repair orders, coordinating with the shop & parts department, communicating repair cost & estimates to customers, and repair order billing
- Promptly address and resolve customer concerns and service followup issues
- Excellent customer service skills
- Open & file warranty
- Maintain open communication with technicians, management team and customers regarding job status
- Competitive compensation package, DOE
- Monthly performance incentives
- Rewarding work environment
- Opportunities for relocation & advancement
- Long established, familyowned business
- Excellent medical, dental, & vision coverage
- Shortterm/longterm disability and employee life insurance
- 401k, with matching
- Employee Assistance Program (EAP)
- Paid Annual Leave
- Paid Holidays
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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