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    Product Manager with AI/ML, ChatBot - Sunnyvale, United States - BayOne Solutions

    BayOne Solutions
    BayOne Solutions Sunnyvale, United States

    1 week ago

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    Retail
    Description

    Product Manager

    Location: Sunnyvale, CA (100% remote work)

    Duration: 9+ months (possibility of extension)

    Description:

    ·Execute on the Integrated Operator - Connected Services Experience strategy and vision, to include

    ·Conduct market in user research, document requirements, make trade off decisions on user adoption vs scale, and provide input into feature prioritization for major/minor releases

    ·Define E2E UX workflows, write compelling EPICs and user stories, define quality/CX metrics and work on complex design problems requiring in-depth analysis and solutioning

    ·Partner closely with UI/UX design teams to build and articulate the customer experience value proposition through mockups, wireframes, sandboxes for rapid prototyping and persuasive story-telling.

    ·Simulate customer experience adoption working with the development and field teams through controlled pilots, demos, tech field days, etc.

    ·Work effectively in a team environment including colleagues, support teams and development engineers, and the Aruba field organization.

    ·Determine need to escalate as necessary & be able to interact with Development & QA.

    ·Interact with Engineering, Sales and Partner teams to drive resolution of deficiencies / bugs

    ·Participate in solutions for knowledge sharing and provide cross-training to relevant groups as needed.

    Education And Experience:

    ·Bachelor's degree or equivalent in computer science, engineering or related field of study. MBA or advanced degree in computer science or engineering preferred.

    ·5+ years of work experience in SaaS, PaaS, IaaS, or NaaS, with strong background in network management and security frameworks.

    ·Experience with common cloud services (onboarding, single sign on, authentication, etc), APIs, cloud computing platforms such as AWS, Azure etc. and modern cloud technologies (Kubernetes, Microservices, Containers, etc)

    ·Ability to work in an agile development model with daily standups/scrums, CI/CD best practices using Jira & Confluence to capture and prioritize requirements.

    Knowledge And Skills:

    ·Basic understanding of product development. Strong product management background.

    ·Strong problem solving skills and willingness to roll up one's sleeves to get the job done.

    ·Excellent written & verbal communication skills.

    ·Ability to promote teamwork and collaboration across organizational boundaries; build consensus; creates an open, team environment where differences can be discussed and resolved constructively.

    ·Ability to multi-task and work well within a dynamic, fast-paced organization

    ·Leads initiatives by example, creative problem solver with positive can-do attitude

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