Customer Service - Everett, United States - Ace Hardware

Ace Hardware

Verified Company

Everett, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Available:
Customer Service (Brookville)

We are seeking a Customer Service Associate in our Brookville location.

A customer service position provides excellent customer service, to greet the customer, assess his or her situation and suggest information, products, or referrals to best satisfy those needs.

They also generate sales, merchandise product, and support the store management team.

What you will do:

Provide assistance to all customers
Answer the phone in a professional manner
Match and mix paint, using computer color matching equipment
Operate Point of Sale (POS) computer to complete sales transactions in a timely and accurate manner
Operate pipe threading and pipe cutting machine
Operate key cutting machine
Operate glass and acrylic machine
Special order products for customers.
Assist customers with product loading into their vehicles; when appropriate

What you need to succeed:

Capable to accurately calculate figures, count change, and perform cash exchange transactions
Able to interact with other staff, vendors, and customers
With limited training, able to operate calculators, pointofsale (POS) computer/keyboard, paint match computer, telephones
Handle and resolve problems involving customers and standardized solutions
Communicate well verbally
Able to wear and use headsets
Work scheduled time and be punctual
Read a measuring tape/ruler accurately to 1/16"