Patient Care Coordinator - Bloomfield, United States - Integrated Rehabilitation Service

Description

Join our growing team as a Patient Care Coordinator

Greet patients and coordinate office visit, including scheduling, insurance and maintaining patient records.
Greet patients, ascertain purpose of visit and direct them to appropriate staff.
Schedule appointments and check-in patients upon arrival.
Collect outstanding balances, copayments and coinsurances and balance payment ledger nightly.
Answer telephones and direct calls to appropriate staff.
Receive and forward messages and documents to appropriate staff.
Interact with patients to complete documents and forms such as intake and insurance forms.

Maintain medical records and correspondence files, including attorney requests, insurance requests by case managers for Workers Compensation or private insurances.

Operate office equipment such as fax and postage machines, copier and printer and use word processing, spreadsheets and other software applications to prepare reports, case histories and medical records.

Transmit correspondence and medical records by mail, e-mail or fax.

Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies or maintaining a supply of brochures and flyers.

Qualifications and Skills

High school diploma or equivalent
One to two years reception or medical billing experience preferred
Strong written and verbal communication skills
Strong interpersonal and customer service skills
Competent in the use of computer hardware and software
Cognitive ability to research, obtain and understand information
Ability to organize, plan and prioritize work and meet deadlines
Ability to multitask and work in a fast-paced environment

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