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Vero Beach

    Front Desk Attendant - Vero Beach, United States - Major League Baseball

    Major League Baseball
    Major League Baseball Vero Beach, United States

    4 hours ago

    Default job background
    Part time
    Description
    MAJOR PURPOSE:

    A Front Desk Attendant for the Jackie Robinson Training Complex (JRTC) serves as JRTC hotel guests' first point of contact, managing all aspects of their accommodations.

    RESPONSIBILITIES:
    • Welcome guests and ensure customer satisfaction through superior guest service.
    • Input reservations and perform all check-in and check-out tasks.
    • Answer questions about hotel amenities, services, and surrounding points of interest.
    • Act as the liaison between guest and support departments to communicate and ensure prompt
    • responses to guests' needs.
    • Handle and resolve guest complaints.
    • Complete general administrative tasks such as answering phones and directing calls, monitoring and
    • Forwarding emails as needed and assisting with mail and package distribution.
    • Maintain updated records of booking and payment, balance daily financial transactions and sell
    • Administer health screenings and temperature checks for employees and guests'
    • Report any accidents or injuries to management staff immediately
    • Other duties as assigned by Front Desk Manager.
    REQUIREMENTS:
    • The preferred candidate will have a minimum (1) year of hotel front desk or similar experience.
    • The preferred candidate will have previous cash handling experience.
    • Excellent verbal communication, customer service and problem-solving skills.
    • Ability to use typical office equipment.
    • Candidate must be self-motivated, highly organized, and detail orientated with the ability to work
    • independently with minimal supervision
    • Ability to work irregular hours including nights, weekends, and holidays.
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