- High School or equivalent 3 years experience in customer service/dispatching. Proficient with computers, Windows applications (Oracle experience a plus).The qualified candidate will be an integral part in the continued success and growth of the Service Department. This position requires a high energy level with a focus toward customers and a strong desire to succeed. Good organizational skills, attention to detail and excellent communication skills are required. Scheduling general service calls, preparing and invoicing service calls. Perform a variety of customer service/dispatching and administrative duties required to receive, screen, record, prioritize, assign and close customer requests for technical service support and inspections
- Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the ACE system.
- Communicate with our Service Resource Center for all service calls.
- Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.
- Reassign work as needed, making judgments based on current workloads & priorities.
- Regular contact of customer to communicate status changes.
- Professionally field customer complaints and attempt to resolve, involving supervisor when necessary.
- Validate and perform invoicing transactions for service calls in ACE daily.
- Completed service calls to be invoiced within 48 hours.
- Maintain confidentiality of customer and employer information at all times.
- Maintain inventory and supplies needed to perform work and fill the logistics coordinator roll, which includes sourcing, ordering and tracking needed parts and supplies.
-
Service Coordinator
3 days ago
Care Lync Newtown, United States**About Us**: · Care Lync is a Social Services agency focused on providing Service Coordination (Supports Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and Physical Disabilities and Autism Spectrum Disorder throughout Pennsylvania who ...
-
Patient Services Coordinator
3 days ago
Hartford Hospital Newington, United States**Description** · **Job Schedule**: Per Diem · **Standard Hours**: 1 · **Job Shift**: Shift 1 · **Shift Details**: per diem position for eye center · Work where **every moment **matters. · Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: ...
-
Ecommerce Customer Service Coordinator
1 week ago
Goodwill Keystone Area Middletown, United States**E-Commerce Customer Service Coordinator** · Department: Donated Goods Retail · Supervisor: E-Commerce Manager · **BASIC FUNCTION** · Manages the E-Commerce operations under guidance of the E-Commerce Manager in order to achieve production goals, sales goals and answer customer ...
-
Office Services Coordinator
1 week ago
Epiq Systems, Inc. Hartford, United StatesThe Lead Service Specialist assists the Supervisor or Manager in leading the workflow of the Service Specialists. Will accurately communicate with client staff and Epiq team members regarding commitments, deadlines and challenges. · Essential Job Responsibilities · - Assign produ ...
-
Patient Services Coordinator
1 week ago
Hartford Hospital Hartford, United States**Description** · **Job Schedule**: Per Diem · **Standard Hours**: 1 · **Job Shift**: Shift 1 · **Shift Details**: · Work where **every moment** matters. · Every day, over 35,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing ev ...
-
Patient Service Coordinator
1 week ago
Endoscopy Center of Bucks County Newtown, United States**The Endoscopy Center of Bucks County (ECBC), a GI Ambulatory Surgical Center in Newtown, PA, has an exciting opportunity for a Full Time Patient Service Coordinator to join the team** · **What makes us awesome**: · Perks and benefits offered to eligible employees · - No evening ...
-
Patient Services Coordinator
6 days ago
Hartford Hospital Hartford, United States**Description** · **Job Schedule**: Per Diem · **Standard Hours**: 1 · **Job Shift**: Shift 1 · **Shift Details**: As needed, Mon-Fri 8:00 AM - 4:30 PM · Work where **every moment** matters. · Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in co ...
-
Patient Services Coordinator
6 days ago
Hartford Hospital Hartford, United States**Description** · **Job Schedule**: Full Time · **Standard Hours**: 40 · **Job Shift**: Shift 1 · **Shift Details**: · Work where **every moment **matters. · Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing e ...
-
Area Customer Service Coordinator
1 week ago
Vminds Technologies Inc Hartford, United StatesRoles & Responsibilities · Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) · this key position supports daily operations, implementations, expansions, and administration of all · Managed Services Accounts within an assigned operationa ...
-
Service Coordinator
3 weeks ago
JobsRUs Rocky Hill, United StatesSeeking to hire a Service Coordinator for our client in Rocky Hill, CT · Benefits Available · Weekly Pay · 29.00 per hr. · onsite · 7a to 3:30p · Description · High School or equivalent 3 years experience in customer service dispatching · Proficient with computers, Window ...
-
Service Coordinator
3 weeks ago
LanceSoft Rocky Hill, United StatesHigh School or equivalent 3 years experience in customer service/dispatching. Proficient with computers, Windows applications (Oracle experience a plus).The qualified candidate will be an integral part in the continued success and growth of the Service Department. This position r ...
-
Service Coordinator
3 weeks ago
LanceSoft Rocky Hill, United StatesHigh School or equivalent 3 years experience in customer service/dispatching. · Proficient with computers, Windows applications (Oracle experience a plus).The qualified candidate will be an integral part in the continued success and growth of the Service Department. · This positi ...
-
Service Coordinator
3 weeks ago
Axelon Rocky Hill, United StatesService Coordinator · Rocky Hill,CT · 6+ Months Contract · Hybrid Role · Pay: $29/hr · High School or equivalent 3 years experience in customer service/dispatching. Proficient with computers, Windows applications (Oracle experience a plus).The qualified candidate will be an ...
-
Service Coordinator
4 weeks ago
Axelon Rocky Hill, United StatesService CoordinatorRocky Hill,CT6+ Months ContractHybrid RolePay: $29/hr High School or equivalent 3 years experience in customer service/dispatching. Proficient with computers, Windows applications (Oracle experience a plus).The qualified candidate will be an integral part in th ...
-
Service Coordinator
1 week ago
JobsRUs Rocky Hill, United StatesJob Description · Job DescriptionSeeking to hire a Service Coordinator for our client in Rocky Hill, CT · Benefits Available · Weekly Pay · 29.00 per hr. · onsite · 7a to 3:30p · Description · High School or equivalent 3 years experience in customer service dispatching. · Profi ...
-
Patient Service Coordinator
1 day ago
Hartford HealthCare Medical Group West Hartford, United States**Description** · **Job Schedule**: Part Time · **Standard Hours**: 36 · **Job Shift**: Shift 1 · **Shift Details**: Mon-Thurs. · Work where **every moment** matters. · Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we d ...
-
Area Customer Service Coordinator
1 week ago
Atriyo LLC Hartford, United States**HI,** · **Job Title: Area Customer Service Coordinator** · **Location: Hartford, CT, 06106** · **Duration: 3+ months** · 10- PANEL DRUG SCREEN Mileage is reimbursed and given to the CW so there are no issues and can be approved by you without documentation. 10 PANEL DRUG SCREEN ...
-
Assistant Service Coordinator
1 week ago
Service Plus Inc. Flanders, United StatesService Plus is a rapidly growing company specializing in the repair, maintenance, and installation of commercial foodservice equipment. We are looking for an Assistant Service Coordinator to help with scheduling service calls and to drive the productivity of the team while maint ...
-
Tekwissen Rocky Hill, United StatesPosition: Service Coordinator · Location: Rocky Hill, CT, 06067 · Duration:6 Months · Job Type: Contract · Work Type: Hybrid · Pay Rate: $28-$28/hr. On W2 · Overview: · TekWissen Group is a workforce management provider throughout the USA and many other countries in ...
-
TekWissen ® Rocky Hill, United StatesPosition: Service Coordinator · Location: Rocky Hill, CT, 06067 · Duration:6 Months · Job Type: Contract · Work Type: Hybrid · Pay Rate: $28-$28/hr. On W2 · Overview: · TekWissen Group is a workforce management provider throughout the USA and many other countries in the wor ...