Specialist (m/f/d) 2nd Level Support - Longcreek, United States - Cascade Ventures
Description
With around employees (m/f/d), our client from Nuremberg is moving in the world of digitalization and taking on important solution approaches for various corporate groups worldwide.
Tasks
- Acceptance and resolution of technical disruptions and IT inquiries in 2nd level support
- Installation and configuration of software and hardware (including mobile device management)
- Support in the area of IT procurement, including management of license management
- Documentation in knowledge databases
- Accompaniment and support of IT projects
Profile
- Completed IT technical training, e.g. as an IT specialist for system integration (m/f/d) or comparable
- Professional experience in IT and user support, remote and on-site, as well as in the installation of hardware and software in the Microsoft environment, including MS365
- Fluent German language skills in spoken and written
- Problem-solving skills and results orientation
- Team spirit as well as independent and structured way of working
Why you are exactly right with us
- Team spirit and diversity
- Work-life balance
- Attractive remuneration
- Social benefits
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