- Interact with guests who enter the facility ensuring a safe, and welcoming atmosphere for all in the facility.
- Be proactive and personable in greeting and assisting guests to their seats.
- Scan event tickets ensuring that the proper ticket is being used to gain entry
- Provide accurate arena and event information and direct guests accordingly.
- Be familiar with the Arena's policies and procedures, including emergency evacuation plans.
- Have the ability to anticipate needs, assess situations and act accordingly.
- Understanding of the arena layout including seat locations, hospitality spaces, concessions, and area around the arena and assist in managing with foot traffic flow for large crowds.
- Must be flexible with position assigned, understanding the duties may change based on need and/or situation.
- Standing, sitting, and being stationary in one area during the duration of the shift.
- Event Staff will work in loud and dark environments.
- Report any customer issues and building safety issues to supervisors.
- Other duties as assigned.
- Prior customer service experience (entry level or supervisory) preferred.
- Must have a positive and professional attitude and must possess outstanding communication skills.
- Requires attention to detail and ability to adapt to changing and high-pressure situations.
- Required to work autonomously as well as in a team setting in a respectful and courteous manner.
- Ability to read and interpret documents such as safety rules.
- Must be able to stand and walk for an extended period.
- Provide hospitality to guests before, during, and after events.
- Outgoing and guest-friendly.
- Must pass background check
- Maintain a well-groomed appearance and be in proper uniform
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Oak View Group Norfolk, United States Part timeOak View Group - Chartway Arena @ Old Dominion University [Custodian / Janitor / Cleaner] As a Changeover Staff at Oak View Group, you'll: Assist with the setup and breakdown of events; Move equipment and furniture as needed; Ensure cleanliness and organization of event spaces; C ...
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Oak View Group Norfolk, United States Regular Part timeOverview · Out-going and fan-friendly individuals are needed to become members of the Chartway Arena/OVG360 Event Staff. Our Event Staff members will greet guests, check tickets and direct fans with the primary focus of providing the best possible experience from entrance to exit ...
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AEG Norfolk, United States Part timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · Overview · This is a front-line customer service position for Chartway Arena and ODU Athletic events.Ticket ...
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AEG Norfolk, United States Part timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.OverviewOut-going and fan-friendly individuals are needed to become members of the Chartway Arena/OVG360 Event S ...
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AEG Norfolk, United States Part timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · Overview · Out-going and fan-friendly individuals are needed to become members of the Chartway Arena/OVG360 ...
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AEG Norfolk, United States Part timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · Overview · As a runner in the production department, you will be responsible for driving vehicles (rented o ...
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Oak View Group Norfolk, United States Part timeOverview: · As a runner in the production department, you will be responsible for driving vehicles (rented or personal) for the tour on show dates. · This role will pay an hourly wage of $28.13. · For PT roles: Benefits: 401(k) savings plan and 401(k) matching. · Responsibili ...
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teamworkonline Norfolk, United States Part timeOverview · As a runner in the production department, you will be responsible for driving vehicles (rented or personal) for the tour on show dates. · This role will pay an hourly wage of $28.13. · For PT roles: Benefits: 401(k) savings plan and 401(k) matching. · Posting expires ...
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teamworkonline Norfolk, United States Part timeOverview · As a runner in the production department, you will be responsible for driving vehicles (rented or personal) for the tour on show dates. · This role will pay an hourly wage of $28.13. · For PT roles: Benefits: 401(k) savings plan and 401(k) matching. · Responsibilities ...
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teamworkonline Norfolk, United States Part timeOverview · Event setup and tear down of arena and multipurpose space, standby shifts of concerts, special events, and basketball games. · This role will pay an hourly wage of $13.50. · For PT roles: Benefits: 401(k) savings plan and 401(k) matching. · End date 3/15/2023 · Respon ...
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teamworkonline Norfolk, United States Part timeOverview · This is a front-line customer service position for Chartway Arena and ODU Athletic events. Ticket Sellers assist customers in person at the arena and ODU Athletic facilities in addition to handling phone calls. Transactions typically include ticket sales (working throu ...
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teamworkonline Norfolk, United StatesOverview · This internship will provide experience with assisting the Premium Experience team as well as the box office with sales and service projects, Box Office management, event day operations, as well as CRM management. Intern will gain a working knowledge of client manageme ...
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Trio Mcnair Program Coordinator
2 weeks ago
Old Dominion University Norfolk, United States**Posting Details**: · - Posting Details**Job Title** · - TRiO McNair Program Coordinator**Department** · - STUDENT SUPPORT SERVICES**Position Number** · - GP256A**Location** · - Norfolk, VA**Job Summary** · - The McNair Program Coordinator coordinates individualized services des ...
Event Staff|Part-time| Chartway Arena @ Old Dominion University - Norfolk, United States - teamworkonline
Description
Overview
Out-going and fan-friendly individuals are needed to become members of the Chartway Arena/OVG360 Event Staff. Our Event Staff members will greet guests, check tickets and direct fans with the primary focus of providing the best possible experience from entrance to exit The Event Staff Team Member position requires the flexibility to work evenings, weekends, and holidays as required.
Our Event Staff team is a critical role in the overall fan experience and is committed to providing all our guests with a safe, pleasant, and memorable experience during ODU Men's and Women's Basketball Games as well as all other events at Chartway Arena. As a valued member of the Event Staff, you will our frontline employees as the first individuals guest see upon entering our arena. You will greet guests, check tickets, and direct fans with the primary focus of providing the best possible experience from entrance to exit.
This role will pay an hourly wage of $12.50.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Expiration date: June 30, 2024
Responsibilities
Qualifications
Minimum Required Qualifications:
