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Operations Assistant - New Haven, United States - Yale University
Description
Essential Duties
Four years of related work experience, two of them in the same job family at the next lower level, and a high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education.
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements.
For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Position Focus:
The Operations Assistant provides administrative support to the Operations Manager and the Graduate Housing Office.
This position will focus on creating operational efficiencies for maintaining 5 dormitory buildings, 6 apartment complexes, and 188 University Properties master-leased beds in 18 different buildings throughout New Haven, including tracking opening, closing and room turnover procedures, health, and safety inspections, and working closely with facilities and Elm Campus Partners (a property management company) to ensure completion of work orders.
This role is first contact for all Central Housing operations tasks for Graduate & Professional Students and their families as well as Campus Partners.
This role serves as a liaison for master-leased properties through University Properties.The Operations Assistant operates as a field representative for Graduate Housing needs, speaking directly with students, campus partners, facilities, and contractors to ensure the health, safety, and cleanliness of the properties.
The Operations Assistant will conduct weekly rounds of all properties.Each semester, this role will enforce health & safety standards through room inspections and coordinate with University officials to ensure compliance with all University Environmental Health & Safety elements, including but not limited to, city officials and fire marshals.
The Operations Assistant will serve as a liaison between Yale departments such as facilities and work with students to make sure each building is clean, safe, and maintained.
This role will also include greeting visitors to the office, answering and triaging phone calls and emails, resolving and responding to questions independently and seeking manager input when necessary.
The following "essential duties" are generic in nature; the information contained in the Position Focus are most relevant to this position.
Preferred Education, Experience and Skills:
Experience with Housing Director, StarRez or other housing software preferred. Ability to learn new software/platforms as needed.
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position.
