Housing Eligibility Specialist - Cleveland, United States - EDEN Inc

EDEN Inc Cleveland, United States

2 weeks ago

Description

Job Description

The Housing Eligibility Specialist supports participants in our housing subsidy programs by determining ongoing eligibility for the program, answering client, landlord and case manager's questions regarding our processes, and helping clients to remain on the program to receive assistance with rental subsidy payments.

ESSENTIAL JOB FUNCTIONS

1. Processes applications and approves based on income, disability, homeless status (if applicable) and linkage to supportive services agency, if applicable.

2. Ensures that clients approved for the program have located a unit within 120 days of approval, if applicable.

3. Completes annual recertification and move recertification interviews with subsidy program participants in a timely manner and collects appropriate documentation.

4. Assures that household changes (size, income, utilities, etc) made at a time other than recertification are processed timely and appropriate documentation is received and filed.

5. Processes Request for Lease Approvals consistent with approved time frame; confirms with landlord that unit information on RFLA is accurate prior to approval.

6. Answers questions and assists clients that are in the process of moving.

7. Works with tenant, case manager, landlord, and other community supports to ensure housing stability for tenant.

8. Communicates through OnBase with the Finance Department to notify it of when to put payments to landlords on hold and when to release payments that have been placed on hold.

9. Collaborates with the Finance Department on rent and utility questions from landlords and tenants.

10. Coordinates process for complaint and emergency inspections.

11. Communicates with participants and their landlords if there is an emergency repair that must be made or if a client must move due to repairs not being made timely

EDUCATION AND EXPERIENCE REQUIREMENTS

An Associate's Degree in Social Services or related field is required. One to two years of experience working with the mental health population is preferred.

EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness.

EDEN is committed to being an active champion of Diversity, Equity and Inclusion (DEI) throughout our organization and the communities we serve.

EDEN is proud to be an equal opportunity workplace

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