- Responsible for processing Players Club applications and entering information into computer in a courteous, accurate and timely manner.
- Responsible for orientating customers to Players Club rules, policies, promotions and special events.
- Responsible for greeting and providing excellent customer service to all customers and casino personnel.
- Responsible for properly checking in and out all inventory as well as notifying Promotions Assistant when supply is getting low.
- Responsible for keeping entire Player's Club area clean and orderly.
- Responsible for keeping casino assets, coupons, and systems secure and logging them in chronological order.
- Responsible for putting up and taking down backlit and slot toppers according to current promotions.
- Responsible for all ticket sales.
- Assists in preparing direct mail campaigns.
- Responsible for recruiting and enrolling customers into players club and other promotional events.
- Participates in required trainings and meetings.
- Responsible for keeping updated on promotional events.
- Responsible for adhering to department procedures and casino policies and procedures.
- This job description is a general description of duties and responsibilities. Employee may be expected to perform job related non-routine tasks as assigned by supervisor or manager to meet minimum customer service standards. It is not intended as an employment contract, nor is it intended to fully describe all duties and employee may perform in this position.
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