Case Manager - New York, United States - Lenox Hill Neighborhood House

Lenox Hill Neighborhood House

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Lenox Hill Neighborhood House, widely recognized as one of New York's premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, legal, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan.

Our clients include older adults, homeless and formerly homeless adults, children and families, recent immigrants, disabled persons, adult learners and more.

For more information on Lenox Hill Neighborhood House, please visit and check us out on Facebook or Instagram.

Salary Range:
$54,000**Located on the Upper East Side of Manhattan in the historic mixed-used Park Avenue Armory, Lenox Hill Neighborhood House's Women's Mental Health Shelter is a 24-hour program that addresses the critical issues facing 80 homeless women, age 45 and over, who have histories of mental illness. Through a comprehensive continuum of care and programming that includes social work services, medical, nursing and psychiatric care, specialized peer support, housing placement, benefits assistance, arts and recreation and food and nutrition programs, our talented, multi-disciplinary team which includes social workers, mental health clinicians, nurses, psychiatric providers, peer advocates and program assistants, to help clients to transition from homelessness to permanent housing.

The
Case Manager will:

Provide social services and case management to an assigned caseload of clients, many of whom have been diagnosed with Major Depression, Bipolar Disorder, Schizophrenia, and Anxiety and some with substance use and medical complexities
Provide assistance on securing and maintaining government benefits (e.g., Medicaid, Medicare, SNAP, Access-ARide, Lifeline, EPIC, etc.), as well as linking clients with mental and medical services provided on site or externally in the community
Facilitate clinical and psychoeducational support groups and workshops
Provide crisis intervention and conflict resolution as needed to resolve crises and conflicts as appropriate and in a personcentered manner
Ensure timely documentation of all services provided in appropriate databases and systems
Interface daily with clients providing excellent customer service, fielding questions and responding to client needs
Help facilitate daytoday operations of our Women's Mental Health Shelter and ensure they are conducted in accordance with our highperformance standards and government regulations
Collaborate with Lenox Hill Neighborhood House's staff from many departments as well as with professionals from other communitybased organizations to maximize resources for our clients
Complete all other responsibilities and duties as assigned by Clinical Director

Qualifications:

What We Offer

Comprehensive health insurance choices for staff and their families at no cost to staff
Extensive paid time off 25 days' vacation and discretionary time; 13 holidays; and substantial sick time
Pension Plan (Defined Benefit) provided at no cost to employee plus other retirement savings plans
Wonderful paid parental leave policy for all staff
Professional Development Opportunities conferences, trainings, lectures and more
Free Life Insurance 3x annual salary
Pretax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit
Supplemental Insurance Coverage (Accident, Hospital and Critical Illness)
We like to have fun Monthly Film and Dinner nights, bowling parties, Mets and Yankee games, cruises, food trucks, holiday parties, parties on our two Green Roofs, chocolate event for Valentine's Day and ice cream socials, and much more.
Stateofthe Art Fitness Center, Gym and Swimming Pool
Staff yoga and boot camp classes (six a week), swimming lessons and lap swim for staff
PSLF (Public Service Loan Forgiveness) Eligible Employer
The best colleagues in New York
At Lenox Hill Neighborhood House we value respect, integrity, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and antidiscrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues._

Lenox Hill Neighborhood House is a client-facing and essential community-serving organization. To keep