Customer Service Call Center Specialist - Santa Maria, United States - San Luis Marble
![San Luis Marble](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
San Luis Marble
Santa Maria, United States
Verified Company
3 weeks ago
Description
Job description
San Luis Marble is the largest countertop company on the central coast of California with three locations and looking to expand.
What we have to offer you:
- Competitive Pay
- Paid Training
- Sick Time
- Paid Holidays
- Performance Based Bonuses
- Opportunity In A Growing Company
We are looking for an experienced Customer Service Call Center Specialist who pays attention to detail, enjoys solving production logistics, and wants to offer excellent care of our customers.
Responsibilities:
- Creates a highend customer experience, engages customers, and creates an environment customers want to come back to.
- Ensures that appropriate actions are taken to resolve customers' problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.
- Performs other related duties as assigned.
Requirements:
- Minimum of 2 Years proven working experience as a Customer Service Call Center Specialist
- Experience in providing customer service support
- Proficiency in English
- Working knowledge of customer service software, databases and tools
- Ability to think strategically and to lead projects to completion
- Strong clientfacing and communication skills
- Advanced troubleshooting and multitasking skills
Pay:
$ $21.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
Customer Service: 3 years (required)
Shift availability:
- Day Shift (required)
Ability to Commute:
- Santa Maria, CA required)
Work Location:
In person