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    Sr. Dir. Franchise Operations - Atlanta, United States - Smalls Sliders Careers

    Smalls Sliders Careers
    Smalls Sliders Careers Atlanta, United States

    1 week ago

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    Description
    Position
    Sr. Dir. Franchise Operations

    Location
    Smalls Sliders Corporate

    About the Organization
    Smalls Sliders was founded in Baton Rouge, Louisiana and it is owned by Pro-Football Hall-of-Famer Drew Brees and Brandon Landry, CEO of Walk-On's Sports Bistreaux. 10 Point Capital also joined as owners in mid-2022, recognizing Smalls potential to become a dominant (and BIG) national brand. Smalls Sliders is an innovative restaurant focused exclusively on quality, slammin' cheeseburger sliders, with every meal cooked to order. With a fanatical guest following, Smalls Sliders delivers both drive-thru and popular walk-up experiences, serviced from a unique small footprint container design, allowing real estate flexibility and rapid construction of new restaurants.
    Smalls Sliders opened its first restaurant in 2019 and has since grown to six locations, with over 40 locations already in the development pipeline. Our differentiated, simplified menu and strong unit economics have already garnered industry recognition, with QSR magazine featuring the brand in their '40/40 List for 2022: America's Hottest Startup Fast Casuals.'

    Description

    The Opportunity
    The Sr. Director, Franchise Operations is responsible for strategic leadership and operational oversight that ensures operational excellence. The Director, Franchise Operations supports and drives growth while enhancing guest and team member experience. They are responsible for establishing the foundation and support for a successful and profitable franchise business that will drive same-store sales growth and operates in a manner that is consistent and aligns with our brand purpose, standards, and franchise philosophy while also supporting the two company can locations. Will build and grow a team 6-8 FBC's.

    Responsibilities
    • Identify innovative top-line goals and initiatives in support of the company's yearly and long-term strategic business plan and overall objectives.
    • Create and translate the overall business strategy into day-to-day execution, providing coaching and feedback to the operations and training team.
    • Participate in defining and implementing best practices to improve system-wide consistency, synergy and profitability throughout all shops.
    • Leads the development, distribution and on-going evaluation of operational standards, policies, and procedures to ensure alignment with brand standards, safety standards, compliance, and legal requirements.
    • Reviews franchise profit and loss statements, quality reports, customer feedback and store audits to identify trends and implementation of best practices to enhance operational support and training.
    • Achieve new store growth and same-store sales objectives while ensuring franchise adherence of operational standards and achieve KPI goals.
    • Maximize vendor relationships and leads development of supply chain operations, including purchasing and selection of vendors to ensure best quality of product and partnerships for our franchisees.
    Skills and Abilities
    • Planning, organizing and follow up skills, with the ability to prioritize, delegate and manage multiple projects with sensitive deadlines and changing environment.
    • Communication skills that effectively communicate sophisticated concepts, insights and recommendations in a compelling manner to various audiences (written, verbal and presentations).
    • Strategic decision making and planning with strong business and financial acumen.
    • Ability to identify best practices and opportunities for improvement; able to lead the change necessary to increase effectiveness.
    • Possess a high degree of drive with a proven track record of achieving results.
    Position Requirements

    Required Knowledge, Skills And Abilities
    • 10+ years relevant work experience. Operations, restaurants, retail, consulting, quick service, multi-unit franchise operations, and/or hospitality industry experience required.
    • 7+ years of managerial experience.
    • Demonstrated success in developing relationships, influencing diverse stakeholders, and leading teams that include non-direct reports in cross-functional settings.
    • Strong organizational skills
    • Persistent, detailed and able to report clearly and accurately
    • Ability to manage multiple projects
    • Demonstrated management and leadership skills
    • Ability to develop and maintain relationships with vendors and suppliers.
    • Ability to determine the key step in a complex process in order to advance projects
    • Ability to travel up to 70% of the time.
    It is the policy of Smalls Sliders to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.

    EOE Statement
    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

    Full-Time/Part-Time
    Full-Time

    This position is currently accepting applications.
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