Print Production Specialist - Washington, United States - Omega Key Consulting

Omega Key Consulting

Verified Company

Washington, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

THE PRINT PRODUCTION SPECIALIST exhibits diligent teamwork while operating the store's print center for graphic design and onsite production. He or she will efficiently work with customers to create, schedule, and produce their print products in a friendly, genuinely helpful demeanor and professional appearance.

In addition, he or she contributes to the operations of the overall center by packing and processing shipments for local, national, and international delivery using a variety of carriers.

In addition, he or she operates multi-function machines including integrated copiers, scanners, fax machines, binding equipment, lamination machines, and cash registers, among other daily responsibilities.

_The specialist expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the print production industry.

Our Print Production Specialist delivers world-class customer service to all retail customers, including consumers, business owners, corporate professionals, and busy families.

He or she is energetic, super organized, and professionally known to be a proactive self-starter.

The Print Production Specialist must be a creative, genuinely friendly, dependable, and adaptable team player authentically passionate about delivering print production solutions to our internal and external customers on schedule.

RESPONSIBILITIES

Completes tasks independently in an often quickturnaround environment
Understands color management and applies file adjustments for print production onsite/offsite.
Follows and understands print industry quality output guidelines
Effectively interprets a variety of instructions provided in written or verbal form and provides internal team and the customer with realistic deliverable expectations
Brainstorms and mocks up design ideas
Confidently presents concepts or ideas to clients with project cost options
Meets with clients and adjusts designs to fit their needs or taste
Reads and understands ALL job requirements before beginning the project and allocating any resources
Manages inhouse store production schedule
Collaboratively orders production materials
Operates and maintains print and finishing equipment
Maintains strong attention to detail when proofing all materials
Communicates effectively and continuously practices good listening with customers, coworkers, vendors, and leadership
Empathizes and manages demanding, impatient, or frustrated customers to turn a stressful event into a positive experience
Packs and ships packages for safe arrival, including assembling stock boxes, building custom box solutions, and properly cushioning contents
Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
Produces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites for both Mac and PC
Operates all equipment, software, and devices expertly and is willing to teach others
Prioritizes and optimizes the workload to streamline the production flow
Frequently multitasks while maintaining extreme attention to detail and highquality control
Maintains a clean, organized, and safe working environment
Takes action to learn new products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesserused services
May open and/or close the store as assigned
Performs other center duties as assigned to ensure all customers are assisted when not working on print production projects

QUALIFICATIONS

Energetic selfstarter
Professional appearance
Trustworthy and dependable
Friendly, people person demeanor
Punctual, reliable, and responsible
Highly organized and detailoriented
Strong analytical. spatial and math skills
Exhibits exceptional customer service skills
Excels in a teamdriven work environment
Excellent project and time management skills
High school diploma or GED required
One year of customer service experience is required (more preferred)
Achievement of commercial graphic design skills and overall print production expertise
One to two years of graphic design experience and a twoyear degree in graphic design or a related field
Possesses strong computer skills, including Microsoft Office and Adobe Suites (i.e. Adobe Photoshop, Adobe Illustrator, Adobe Indesign)
Production experience with digital printing and bindery equipment
Able to work and complete tasks independently in a quickturnaround environment
Able to think innovatively and embrace new technology
Able to operate and maintain print and finishing equipment
Able to follow and understand quality guidelines
Strong verbal and written communication skills, including spelling and math
Willing to work interchangeably between two The UPS Store locations (within walking