Microsoft Exchange Engineer - Austin, United States - SHI GmbH

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    Description
    Job Summary

    SHI is seeking an experienced Exchange Engineer to join our internal IT department.

    The successful candidate will be responsible for the life cycle management of on-premises and cloud messaging services, including but not limited to Exchange Hybrid environment, Teams, Slack, and Mimecast.


    This position is required to report to the SHI Somerset NJ or SHI Austin office location as determined by SHI management.

    About Us

    Since 1989, SHI International Corp. has helped organizations change the world through technology.

    We've grown every year since, and today we're proud to be a $14 billion global provider of IT solutions and services.

    Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees – all 6,000 of them.

    If you join our team, you'll enjoy:
    Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

    Continuous professional growth and leadership opportunities.

    Health, wellness, and financial benefits to offer peace of mind to you and your family.

    World-class facilities and the technology you need to thrive – in our offices or yours.

    Responsibilities

    Include but are not limited to:
    Installation, design, migration, and retirement of the following services:

    Exchange on-premises & Exchange Online Hybrid environment

    Email security implementation and maintenance

    Microsoft Teams

    Slack

    Mimecast Journaling

    Mimecast Security

    Monitor and respond to critical emails/issues off hours

    Interact with other teams to assist in troubleshooting

    Qualifications

    5+ years of experience engineering and administering Exchange on-premises and/or Exchange Online

    Experience engineering and administering Exchange Hybrid environment

    Experience with Microsoft Teams

    Experience with DMarc compliance and implementation

    Understanding of SMTP concepts

    Understanding of Exchange on-premises and/or Exchange online mail flow

    Understanding of IIS

    Proficiency in PowerShell scripting

    Required Skills

    Excellent troubleshooting, organizational, and time management skills

    Ability to work both independently and as a member of a team

    Initiative to research and resolve problems

    Exceptional written and verbal communication skills

    Ability to create high-quality documentation with precision

    Excellent analytical and research skills

    Strong problem-solving, organizational, and time management skills

    Ability to multi-task and complete tasks with efficiency and accuracy

    Creativity and innovation skills with the ability to think outside of the box and generate new ideas

    Highly organized and methodical with meticulous attention to detail

    Self-motivated with the ability to work with limited direction and oversight

    Ability to self-study and engage in independent work to increase job-related knowledge and skills

    Desire to remain up to date with industry trends


    Preferred Qualifications/Skills:
    ITIL certification

    Microsoft/Azure technology-related certification

    Microsoft 365 Messaging administrator certification

    Unique Requirements

    Position requires up to 10% travel

    Additional Information

    The estimated annual pay range for this position is $70,000 - $120,000 which includes a base salary and bonus.

    The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.

    Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

    Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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    Job Locations US-TX-Austin | US-NJ-Somerset

    Requisition ID

    Approved Min (Total Target Comp) USD $70,000.00/Yr.

    Approved Max (Total Target Comp) USD $120,000.00/Yr.

    Compensation Structure Flat Base

    Category Information Technology