IT Technician - Wakefield, United States - Northeast Metropolitan Regional Vocational School
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5 days ago
Description
JQUALIFICATIONS:
- Four year degree in the field of computer science and/or equivalent work experience
- Ability to provide technical expertise and support to endusers for Macintosh, PC, and mobile devices
- Working knowledge of Mac OS, iOS, Windows, Chrome, and Google apps
- Experience with troubleshooting and solving technology related issues
- Ability to physically move equipment within a building
- Strong interpersonal, organizational, and written/oral communication skills
- Ability to prioritize and execute tasks in a changing environment and make sound decisions in emergency situations
- Highly selfmotivated and directed with a keen attention to detail and a strong customer service orientation
- Proven analytical and problemsolving abilities with experience working in a teamoriented, collaborative environment
RESPONSIBILITIES:
- Provide direct technical support for students as needed
- Collaborate to troubleshoot problems and discuss issues with the technology team
- Execute assigned tasks and follow project plans
- Configure, setup and provide repairs for end user devices and equipment
- Reallocate, replace, and install equipment and software throughout the building as needed
- Deploy and maintain student and staff mobile devices using the appropriate management tools and maintain charging stations
- Facilitate repair process for district owned devices
- Ensure the reliability of all networked and local printers, including ordering and recycling ink cartridges as needed
- Maintain inventories, payment records, and other necessary documentation
- Assist outside vendors, community programs, parents, and other organizations as needed
- Manage the organization and recycling of technology equipment
- Other duties as assigned by a Administrator of Technology and Facilities
TERMS OF EMPLOYMENT:
12 month position per CBA Unit Supervisors
Pay:
$65, $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to Relocate:
- Wakefield, MA 01880: Relocate before starting work (required)
Work Location:
In person
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