Quality Engineer - Macungie, United States - CEO

CEO Macungie, United States

2 weeks ago

Description

Title:
Quality Engineer (Onsite Customer Liaison)

Position Summary:

The Quality Engineer is responsible for performing inspections, establishing quality assurance testing models, and contributing to the development of quality control policies while serving as a key onsite liaison at our customer's manufacturing plant.

Essential Duties and Responsibilities:
Address customer complaints on two production lines, providing detailed problem descriptions, including pictures of defects, and affected part numbers.
Review customer drawings for specifications to determine conformance or non-conformance.
Report all non-conformances to the Company Team, collaborating to identify short-term solutions (containment) and long-term solutions (corrective action).
Log all reports for effective tracking and documentation.

Collaborate with Customer Inspection Team and Supplier Quality Engineers to communicate Company acceptance of quality rejections based on initial data provided.

Develop repair instructions for Customer personnel, if needed, to rectify quality issues.
Provide feedback to Customer Quality personnel regarding clean points and actions taken.
Lead/manage sorting and rework of any non-conforming Company products at customer site.
Daily report customer production numbers to Company's Plant Management Team.
Communicate any major schedule changes/downtime at customer to Company's Plant Management Team.
Record daily Customer Audit findings that pertain to Company
Attend and support collaborative meetings between the Company and Customer site(s).
Provide customer service support for service orders, part number lookup, etc., as needed.
Conduct reviews of cabs at the offsite paint facility (usually twice per month).
Perform other duties as assigned.

Required Qualifications:

2-year or associate degree from an accredited college with a major in Engineering/Engineering Technology or a similar field, along with at least five (5) years of related experience in a manufacturing environment.

Proficient skills in disciplined problem-solving methodologies and techniques (8D preferred).
ISO 9001, and ISO 14001
Experience with CATIA V5, Pro/E, AutoCAD, UG, or related CAD software.
Ability to read Blueprints.
Proven communication (verbal and written), analytical, organizational, and time management skills.
Proficiency in Microsoft Office Suite (experience with SharePoint a plus).
Action-oriented individual with a result-driven mindset.
Strong interpersonal communication and team development skills.
Willing to travel 25%

Preferred Qualifications:

4-year or bachelor's degree from an accredited college with a major in Engineering/Engineering Technology or a similar field, along with at least three (3) years of related experience in a manufacturing environment.

Experience with CATIA V5, Pro/E, AutoCAD, UG, or related CAD software.
CMM (Computerized Maintenance Management Systems) experience preferred.
Geometric Dimensioning and Tolerancing (GD&T)
Welding experience preferred.
5+ years of manufacturing quality experience.
Project management and customer interaction experience preferred.

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