- Take incoming service request calls
- Create work order for all service requests, PM's and corrective action work
- Schedules and dispatches tradesmen and team members
- Debrief tradesmen and team members after completion of each call
- Respond to all messages left overnight
- Maintain the schedules for Preventative Maintenance, Corrective and Reactive work orders
- Forecast workload for 30 days out
- Contact customers with a "Parts Pending" status as parts are received for scheduling
- Follow up on all pending and recommended work with team
- Maintain billing, scheduling and staging of materials, and database information
- Order parts for work orders
- Maintain customer history files in CMMS
- Prepare paperwork for all manufacture warranty parts
- Facilitates return of warranty parts
- Compare service timecards and work orders to service schedule
- Check service timecards for accuracy
- Coordinates service contractor's Preventative and Corrective maintenance scheduling with trade foreman
- Schedules contractor activities for building access
- Verifies vendor times and charges
- Requisitions supplies and equipment necessary to complete preventative, corrective and reactive service
- Assure all work is document and work orders are closed in the CMMS. This includes all labor, materials and history is documented.
- Work with On-Site Manager, TB Service Manager and trade foreman to assure all equipment and preventative maintenance inspections have been inputted into the CMMS with Manufacturer's recommendations.
- Enforces all Johnson Controls, Inc. (JCI) safety and risk management policies and procedures; reports all accidents and injuries in a timely manner and identifies and corrects unsafe work conditions with management oversight.
- Attends training programs (classroom and virtual) as designated.
- May perform other duties and responsibilities as assigned.
- High School diploma, GED, or equivalent experience.
- Service contracting experience.
- Scheduling experience.
- Facility Management experience.
- Computerized Maintenance Management Systems background.
- Background in HVAC/R, Electrical, Plumbing and General Facilities.
- Completing records and reports related to building facilities and preventive maintenance programs.
- Building Management Systems background.
- Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
- Ability to maintain a positive attitude.
- Ability to communicate with co-workers and other departments with professionalism and respect.
- Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
- Must have computer skills including working with a CMMS System.
- Good attention to detail.
- Ability to work well under pressure.
- Excellent oral and written communication skills.
- Excellent management and organizational skills.
- Ability to work well alone and in a team.
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Planner Scheduler/Bilingual - Stanton, United States - Johnson Controls International
Description
Bilingual proficiency is required for this role: Qualified candidates will be able to read [and write] both English and Korean.
What you will do
Facility management of a newly constructed electric vehicle battery manufacturing plant located in Stanton, TN. This is a performance based, 12-year, O&M contract providing hard services of MEP equipment within the facility, excluding the manufacturing and production equipment. The objective is to maintain a seamless environment by assuring that equipment is performing to specifications to facilitate uninterrupted manufacturing and administrative functions.
How you will do it
Ensures the effective execution of all maintenance work control processes by utilizing BMS and CMMS. Plans and schedules the day to day activities of technical facility maintenance teams, orders, required parts, and well as requests and coordinates subcontracted service. Follows up as needed to assure customer satisfaction with work order requirements.
KEY ACTIVITIES AND RESPONSIBILITIES:
What we look for
PREFERRED EXPERIENCE:
SKILLS AND APTITUDE
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
