- Manage incoming calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Licensed in Property, Casualty, Life, or Health. If you are not licensed, then need to be willing to get licensed
- Sales and marketing experience are wanted, but not needed
- Great work environment
- Small office setting
- Other benefits will be discussed in interview
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Agency Staff
4 hours ago
Jobs Malaysia - Two95 HR HUB Colorado Springs, United StatesWe are looking for a fully licensed experienced staff to work in an insurance agency. A staff member will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best agency s ...
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Part-Time Speech Therapist
1 week ago
At Home Healthcare Colorado Springs, United States Part timeWe are hiring for a Speech Therapist · Salary: $70-87 per visit, DOE · At At Home Healthcare Colorado Springs, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, ...
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Registered Nurse
3 days ago
Fresenius Medical Care Colorado Springs, United StatesPOSITION FEATURES: · *Comprehensive training provided · PURPOSE AND SCOPE: · Functions as part of the hemodialysis health care team as a Registered Nurse Applicant under the direction or supervision of a Staff Registered Nurse to ensure provision of quality patient care on a dai ...
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Fraud Governance Advisor Senior
1 week ago
USAA Colorado Springs, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give ...
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Fraud Governance Advisor Lead
1 week ago
USAA Colorado Springs, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give ...
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Clinical Educator-Dialysis RN
3 days ago
Fresenius Medical Care Colorado Springs, United States Full timePURPOSE AND SCOPE: · Supports the training and education of employees based in company facilities and programs within an assigned geographical area. Delivers standardized, competency based, training and development programs including new employee orientation, preceptor training, ...
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Fraud Governance Advisor
1 week ago
USAA Colorado Springs, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give ...
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CNC machine operator in the milling area
1 week ago
Cascade Ventures Manitou, United StatesWe are Trio Personnel Management - your regional staffing agency. Our entire management team, employees, and staff have years of experience in temporary staffing, recruitment, sales, customer service, recruiting, and employee care, and are dedicated to providing exceptional servi ...
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Pre/Op Pacu Charge Nurse
1 week ago
SCA Health Colorado Springs, CO, United StatesOverview: · Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and he ...
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Data Analyst
2 weeks ago
West Metro Fire Rescue Colorado, United States Full time· DESCRIPTION · The data analyst is primarily responsible for the fulfillment of West Metro Fire Protection District (District) analytics and visualization tools. This includes data modeling, analysis, reporting, and the integration of technology to assist in displaying and pres ...
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Core Medical-Perm Colorado Springs, CO, United StatesCore Medical-Perm is seeking a Registered Nurse (RN) Med Surg for a nursing job in Colorado Springs, Colorado. · Job Description & Requirements · Specialty: Med Surg · Discipline: RN · Start Date: ASAP · Duration: Ongoing · 36 hours per week · Shift: 12 hours · Employ ...
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Core Medical-Perm Colorado, United StatesCore Medical-Perm is seeking a Registered Nurse (RN) ICU - Intensive Care Unit for a nursing job in Colorado Spring, Colorado. · Job Description & Requirements · Specialty: ICU - Intensive Care Unit · Discipline: RN · Start Date: ASAP · Duration: Ongoing · 36 hours per ...
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Core Medical-Perm Colorado Springs, CO, United StatesCore Medical-Perm is seeking a Registered Nurse (RN) NICU - Neonatal Intensive Care for a nursing job in Colorado Springs, Colorado. · Job Description & Requirements · Specialty: NICU - Neonatal Intensive Care · Discipline: RN · Start Date: ASAP · Duration: Ongoing · 36 ...
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Travel Nurse RN
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Alliance Medical Staffing Colorado Springs, CO, United StatesAlliance Medical Staffing is seeking a travel nurse RN Long Term Care for a travel nursing job in Colorado Springs, Colorado. · Job Description & Requirements · Specialty: Long Term Care · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 weeks · 36 hours per week · Shift: 1 ...
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Travel Nurse RN
1 day ago
Alliance Medical Staffing Colorado Springs, CO, United StatesAlliance Medical Staffing is seeking a travel nurse RN Long Term Care for a travel nursing job in Colorado Springs, Colorado. · Job Description & Requirements · Specialty: Long Term Care · Discipline: RN · Start Date: 05/27/2024 · Duration: 13 weeks · 36 hours per week · Shift: 1 ...
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Core Medical-Perm Colorado Springs, CO, United StatesCore Medical-Perm is seeking a Registered Nurse (RN) ICU - Intensive Care Unit for a nursing job in Colorado Springs, Colorado. · Job Description & Requirements · Specialty: ICU - Intensive Care Unit · Discipline: RN · Start Date: ASAP · Duration: Ongoing · 36 hours per week · Sh ...
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Professional Counselor
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Mountain Springs Recovery Colorado Springs, CO, United StatesProfessional Counselor / Primary Therapist (Partial Telehealth from Home) · At Sunshine Behavioral Health, we aim to help people with compassionate, high-quality treatment. Our rehabilitation programs provide the tools individuals need to overcome their alcohol/drug dependencies ...
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Core Medical-Perm Colorado Springs, CO, United StatesCore Medical-Perm is seeking a Registered Nurse (RN) Orthopedics for a nursing job in Colorado Springs, Colorado. · Job Description & Requirements · Specialty: Orthopedics · Discipline: RN · Start Date: ASAP · Duration: Ongoing · 36 hours per week · Shift: 12 hours · Employment T ...
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Travel Echo Technologist
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Core Medical-Perm Colorado Springs, CO, United States Full timeCore Medical-Perm is seeking a Registered Nurse (RN) Orthopedics for a nursing job in Colorado Springs, Colorado. · Job Description & Requirements · Specialty: Orthopedics · Discipline: RN · Start Date: ASAP · Duration: Ongoing · 36 hours per week · Shift: 12 hours · ...
Agency Staff - Colorado Springs, United States - Farmers Insurance
Description
Job Description
Job DescriptionWe are looking for a fully licensed experienced staff to work in an insurance agency. A staff member will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best agency staff are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. They can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving needs to come naturally to these staff members. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Agency staff may also perform marketing and sales duties if that is something they are comfortable with.
ResponsibilitiesRequirements
Benefits
