Operations Team Member - Chicago, United States - The Sports Facilities Companies

Mark Lane

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Mark Lane

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Description

OPERATIONS TEAM MEMBER - Wintrust Sports Complex

Sports Facilities Management, LLC

  • LOCATION: Bedford Park, IL _




DEPARTMENT:
OPERATIONS





REPORTS TO:
DIRECTOR OF OPERATIONS





STATUS:
PART-TIME


ABOUT THE COMPANY:


Wintrust Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Chicago, IL.

You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.


Wintrust Sports Complex is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities.

We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth.

Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

***: The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, members and/or guests an excellent experience in every aspect.


PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Ensure equipment for events is readily available and safe to use
  • Properly set up and breakdown for all events
  • Help stock and inventory equipment and supplies
  • Be knowledgeable of scoreboard operations and retractable athletic equipment
  • Monitor all events in and around the facility
  • Maintain and control trash in all areas of the facility including indoor and outdoor
  • Consistently communicate issues and relevant updates to your supervisor and team members
  • Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary
  • Provide courteous and friendly firstinclass service to all guests
  • Be knowledgeable about the facility (practices, events, meeting dates/times)
  • Know and enforce the venue policies and procedures
  • Complete special projects, daily assignments, and other duties as assigned

MINIMUM QUALIFICATIONS:


  • Flexible work schedule (e.g., nights, weekends, holidays and long hours)
  • Excellent communication skills, both verbal and written
  • Ability to maintain focus in a highvolume, fastpaced environment
  • Must have excellent guest service skills
  • Ability to multitask, prioritize, and remain calm and focused in difficult and stressful situations
  • Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members
  • Commitment to the safety and wellbeing of others

WORKING CONDITIONS AND PHYSICAL DEMANDS:


  • Must be able to lift 40 pounds waist high
  • May be required to stand for extended periods of time and squat, stoop or bend
  • Facility has intermittent noise
  • This position requires physical demands

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