Operations Team Member - Chicago, United States - The Sports Facilities Companies
Description
OPERATIONS TEAM MEMBER - Wintrust Sports Complex
Sports Facilities Management, LLC
- LOCATION: Bedford Park, IL _
DEPARTMENT:
OPERATIONS
REPORTS TO:
DIRECTOR OF OPERATIONS
STATUS:
PART-TIME
ABOUT THE COMPANY:
Wintrust Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Chicago, IL.
You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Wintrust Sports Complex is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities.
Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.***: The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, members and/or guests an excellent experience in every aspect.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Ensure equipment for events is readily available and safe to use
- Properly set up and breakdown for all events
- Help stock and inventory equipment and supplies
- Be knowledgeable of scoreboard operations and retractable athletic equipment
- Monitor all events in and around the facility
- Maintain and control trash in all areas of the facility including indoor and outdoor
- Consistently communicate issues and relevant updates to your supervisor and team members
- Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary
- Provide courteous and friendly firstinclass service to all guests
- Be knowledgeable about the facility (practices, events, meeting dates/times)
- Know and enforce the venue policies and procedures
- Complete special projects, daily assignments, and other duties as assigned
MINIMUM QUALIFICATIONS:
- Flexible work schedule (e.g., nights, weekends, holidays and long hours)
- Excellent communication skills, both verbal and written
- Ability to maintain focus in a highvolume, fastpaced environment
- Must have excellent guest service skills
- Ability to multitask, prioritize, and remain calm and focused in difficult and stressful situations
- Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members
- Commitment to the safety and wellbeing of others
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 40 pounds waist high
- May be required to stand for extended periods of time and squat, stoop or bend
- Facility has intermittent noise
- This position requires physical demands
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