Substitute Valet Attendant - New York, United States - EQX Hotel Management LLC

EQX Hotel Management LLC

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Our Company:

Equinox Hotels will cater to the highperformance traveler guest and those aspiring for high performance and will fuse substance and style to serve as the ultimate hotel destination with a 360degree lifestyle experience. Our hotels will offer the bespoke experiences and unparalleled services consumers have come to expect from Equinox over its 25year history.

Our Code:

IT'S NOT FITNESS. IT'S LIFE.
We are passionate about high performance living and we practice what we preach investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you.

Job Overview:

Responsible for collecting, accounting for and returning all guest and team member laundry and dry cleaning according to established hotel standards.

Essential Job Functions:

Responds to all guest requests for laundry and drycleaning services by retrieving the items to be cleaned from guest rooms.
Inventories the contents of the laundry/dry cleaning bag and compares it to the enclosed laundry slip. Resolves any discrepancies.
Notifies the housekeeping manager on duty of any clothing damages or missing items.
Prepares laundry/dry cleaning and the requisite paperwork for delivery to the outside service company.
Receives freshly laundered/dry cleaned items upon return to the hotel.
Inventories and sorts all returned items and resolve any discrepancies.
Returns all freshly laundered/dry cleaned item to the guest room.
Handles guest requests for pressing clothing according to established standards.
Oversees team member uniform program.
Inventories team member uniforms before leaving the building and upon their return to maintain accurate records
Hang team member uniforms in the appropriate conveyor slot.
Processes all laundry requests not sent out to the outside laundry provider done in house such as Gym Clothes.
Mends, sews and repairs any garments as needed.
Handles all special requests in a timely and effective manner. Coordinates these requests with the outside laundry provider.
Collaborates with house attendants on restocking HoSTAR Carts
Notifies the housekeeping manager on duty of any property damage or missing items.
Participate in the hotel's Lost & Found Program
Reports any required repairs or maintenance.
Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook.
Works harmoniously and professionally with coworkers and supervisors.
May be assigned other duties at the discretion of management.

Qualifications/Skills:
Requirements are representative of minimum levels of knowledge, skills and /or abilities.

To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.

Essential:

Ability to satisfactorily communicate in English with guests, co-worker, and management to their understanding.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift
Punctuality and regular and reliable attendance.
Interpersonal skills and the ability to work well with co-workers and the public.
Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays).

Desirable:

One - two years prior experience in a similar role or related guest service experience.
Prior guest relations training.
Knowledge of proper chemical handling.
High School graduate or equivalent vocational training.

Essential Physical Abilities:

Endure various physical movements throughout the work areas, such as reaching, extending arms overhead, bending and stooping.
Ability to lift, bend, stoop, push or pull heavy loads. Requires lifting bundles of linen weighing up to 100 lbs.
Physical Job Requirements: Lifting/Pushing/Pulling/Carrying: Must be able to lift up to 50 pounds. Must be able to push carts or racks weighing up to 150 pounds.
Bending/Kneeling: 30% of shift: May need to bend to lift items from time to time.
Mobility: 100% of shift: Must be able to walks