Loyalty Specialist - Bonham, United States - Mc Craw Oil CO

Description

TXB stands for Texas Born. That means were big city, open country, and everything in-between.

It also means that we have Texas values, the same values that weve built our brand aroundauthenticity, hospitality, and integrity.

At TXB, our purpose is to strive to make our guests, team members, and communities better off for having known us.

As we like to say, we leave em better, every day and every way.

Join us in taking our business to another level, and give back to the communities that give so much to us.

Job SummaryTXB is continuously growing and innovating, leading convenience retail in excellent customer experience. The Loyalty Specialist plays an essential role in cultivating and environment of company brand awareness and high customer retention. The primary goal of all Loyalty Specialist is to be the expert in the TXB Rewards App.

This person will be able to complete tasks that range from signing up new app customers to troubleshooting minor software errors.

The role will be positioned at multiple TXB Store Locations.

A successful Specialist is responsible for engaging consumers, promoting brand awareness, and driving customers to our loyalty app through live featured product demonstrations.

Additional Note:

This role is an active field position and will be expected to travel in Northeast Texas stores on a regular and frequent basis.

Essential FunctionsRepresent yourself and our brand in a positive, fun, and creative manner; knowing who we are as a company, telling our story, and supporting our loyalty app.

Strong sales process to actively engage customers and influence a high volume of new app sign upsAbility to learn software and articulate the features and benefits to current and potential customersEngage guests by actively listening and answering questions and /or resolving any issues in an efficient and effortless experienceYou will prepare daily reports to indicate total guests interactions, guests signed up for the loyalty program, mileage reports, and hours worked.

Ability to lift up to 50 poundsAbide by all applicable local, state, and federal laws and regulations/certifications.
Additional ResponsibilitiesShifts require a 4-hour minimum and 4-16 hours per week average. Can be full time.

Shifts occur seven days a week and cadence will be set to correlate with peak traffic flow for our storesDemonstrate the ability to communicate at all levels of the Company; clearly and concisely express opinions, conclusions, and recommendationsAbility to work on tight deadlines in a fast-paced, team environmentDemonstrate and practice corporate values, behaviors, and acts in an ethical and lawful manner at all times to include being a person of integrity, dependability, and be inspirationalReliable transportation with verified insurance.

Qualifications:
Experience, Competencies, and EducationExperience and


Qualifications:
Bilingual abilities are highly preferred.

Background in brand management or salesCompetencies:
Basic technical knowledge of iPhone and AndroidOrganized with attention to detailAbility to work independently with little supervision.
Compensation StructureWage$15 / HourBonus$1 / new app sign up after 25 sign ups$2 / new app sign up after 75#J-18808-Ljbffr