Night Auditor/front Desk Clerk - Middletown, United States - Residence Inn by Marriott

Residence Inn by Marriott

Verified Company

Middletown, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Front Desk Agent

Responsibilities:

Greet and welcome guests in a friendly and professional manner
Checkin and checkout guests, ensuring accuracy of information
Answer phone calls and respond to guest inquiries
Provide excellent customer service, addressing guest concerns and resolving issues promptly
Handle guest requests for amenities, such as extra towels or room service
Maintain a clean and organized front desk area
Assist with administrative tasks, such as filing and data entry

Experience:

Previous experience in a customer service role is preferred
Familiarity with phone systems and basic computer skills
Excellent communication and interpersonal skills
Ability to multitask and prioritize tasks effectively
Strong attention to detail and problemsolving abilities

At our company, we value our employees and offer a supportive work environment.

As a Front Desk Agent, you will have the opportunity to interact with guests from all walks of life and provide them with exceptional service.

Join our team today and be part of creating memorable experiences for our guests.

Job Types:
Full-time, Part-time

Pay:
$ $17.50 per hour

Benefits: