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Help Desk Support Spec
1 week ago
Hanford Mission Integration Solutions Richland, United StatesJob Duties/Scope Of Work This position is a Tier-1 single point of contact. Help Desk personnel provides diagnosis, troubleshooting, and resolution for customer desktop problems, including resolution of technical software problems. The help desk support includes multiple methods ...
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Onsite Medical Representative
6 days ago
Amazon Pasco, United States· The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To suppo ...
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Operations Manager
1 week ago
Amazon, Inc. Pasco, United States· Job Summary · Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of sala ...
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Site EHS Manager
1 week ago
Amazon Pasco, United StatesOne focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is se ...
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E-Commerce Support Specialist
1 day ago
NetRush Pasco, United StatesAbout US: · Netrush partners with brands to increase value at all points between your business and the consumer, bringing data, technology, strategy, and infrastructure to help them thrive on Amazon and other ecommerce platforms. With headquarters in Vancouver, Washington, and ...
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Area Manager II
14 hours ago
Amazon Pasco, United StatesJob ID: | Services LLC · Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workfo ...
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Area Manager II
1 week ago
Amazon Pasco, United StatesOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsibl ...
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Sr. HR Business Partner
1 week ago
Amazon Pasco, United StatesAmazons mission to be Earths most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences. · As we strive to be Earth's best employer, our global HR teams, known internally as Pe ...
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Senior Site WHS Manager, IXD+
1 week ago
Amazon Pasco, United StatesSenior Site Workplace Health and Safety (WHS) Manager · Amazon North America Customer Fulfillment · The Senior Site Workplace Health and Safety (WHS) Manager will be responsible for partnering with site level operations team for their assigned site in order to execute company W ...
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HR Business Partner
1 week ago
Amazon Pasco, United StatesAre you a seasoned HR leader that is adventurous, innovative, able to move at the speed of light, and interested in using your HR skills to help evolve the way we serve our customers? Are you interested in being part of an HR organization that operates as a business, starts with ...
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Seasonal Staffing Admin
5 hours ago
Amazon Pasco, United StatesOur mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time. · Workforce Staffing · The W ...
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Software Engineer
1 week ago
Randstad ANZ Pasco, United StatesRequisition Number: 3319 · Position Title: Consultant Perm Desk · External Description: · We are looking for a Software Engineer to work on a new project that merges recruitment with advertising technology. Working with product management, collaborating with world-wide develop ...
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Senior Atlassian Developer
1 week ago
Computer World Services Pasco, United States· Job Description · The mission of the OFR is to support the Financial Stability Oversight Council (FSOC) in promoting financial stability by: collecting data on behalf of FSOC; providing such data to FSOC and member agencies; standardizing the types and formats of data reported ...
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Senior Atlassian Developer
1 week ago
Computer World Services Pasco, United StatesJob Description · The mission of the OFR is to support the Financial Stability Oversight Council (FSOC) in promoting financial stability by: collecting data on behalf of FSOC; providing such data to FSOC and member agencies; standardizing the types and formats of data reported a ...
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Senior Full Stack Engineer
1 week ago
AuthenticID Pasco, United StatesJob Type · Full-time · Description · About AuthenticID · AuthenticID is a pioneer in the Identity Verification and Fraud Detection space. What we do matters. It's more than a job; it's a movement on the frontlines of the digital transformation that helps protect business and c ...
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Cloud Engineer
6 days ago
CHICKASAW NATION INDUSTRIES INC Pasco, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · SUMMARY · The Cloud Engineer/Cybersecurity Subject Matter Expert (SME) provides an expert level of functional knowledge to ...
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Senior Systems Engineer
1 day ago
Computer World Services Pasco, United States· Job Description · The mission of the OFR is to support the Financial Stability Oversight Council (FSOC) in promoting financial stability by: collecting data on behalf of FSOC; providing such data to FSOC and member agencies; standardizing the types and formats of data reported ...
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Senior Full Stack Engineer
5 days ago
AuthenticID Pasco, United StatesJob Type · Full-time · Description · About AuthenticID · AuthenticID is a pioneer in the Identity Verification and Fraud Detection space. What we do matters. It's more than a job; it's a movement on the frontlines of the digital transformation that helps protect business and ...
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Cloud Engineer
4 days ago
CHICKASAW NATION INDUSTRIES INC Pasco, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · SUMMARY · The Cloud Engineer/Cybersecurity Subject Matter Expert (SME) provides an expert level of functional knowledge to ...
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React Architect @Washington DC
23 hours ago
Diverse Lynx Pasco, United StatesRole: React Architect ( Front end) · Location: Washington DC · Top skills required for this role: · • About 12+years of experience in architecting micro front-end development and solutions on React · • Proven track record of building large-scale, production-grade UI applicati ...
Amazon Jobs - Richland, United States - Vacancies For You
Description
Amazon's Device, Digital, and Alexa Support (D2AS) team is looking for an experienced Content Strategist to deliver high-profile help content for Amazon devices and services globally.
Job Responsibilities:
Continuously review content performance and customer support metrics to assess the efficacy of content and identify opportunities to improve the customer experience
Drive content projects for their entire lifecycle from planning through post-launch measurement
Develop and execute strategies to improve content quality, maintainability, and usability
Identify, promote, and implement strategies to improve content development workflow and team efficiency
Scope and deliver complex, business critical programs end-to-end
Build and leverage effective relationships with multiple internal and external, cross-functional and remote stakeholders to deliver complex, global projects
Manage and develop a group of content developers who focus on developing customer support content for associate-facing and customer-facing platforms
Job Requirements:
Intermediate HTML and XML skills
Experience with content management systems (DITA-based systems preferred).
Experience creating customer service content or technical writing
2+ years of experience managing and developing a high-performing team
3+ years of experience guiding and implementing complex content projects
Experience developing and managing content for an international audience
5+ years of experience creating and editing content – with a portfolio to demonstrate it
Experience as a content strategist or information architect
Excellent verbal and written communication skills.
Proven record of managing multifaceted, global content projects with tight deadlines.
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