Customer Service Representative - Hobart, United States - Cascade Solutions

Description

• A secure job at a modern, regional energy supplier and service provider in Hobart
• Comprehensive training and exciting, challenging tasks
• Opportunities for professional and personal development
• Modern IT infrastructure
• Good transportation connections (Giesing subway / S-Bahn station) and company parking spaces

The company offers:

Flexible working hours

Remote work options

Company pension plan

30 days of vacation plus December 31st

Germany-wide public transportation ticket

Job bike program

Employee assistance program

Subsidies for childcare, sick pay, etc.

Cafeteria, free coffee

• Responsibilities include:
• Providing support and advice to private customers through various communication channels
• Handling and responding to customer correspondence
• Selling new customer contracts and optimizing tariffs
• Maintaining customer data, contracts, and movements
• Processing customer switches and moves
• Calculating and verifying deposits and consumption for new and existing customers
• Checking the plausibility of meter readings and bills and making corrections
• Supporting sales and marketing measures and participating in projects