Employee in Customer Service - San Pablo, CA, United States - Apex Ventures

Apex Ventures

Verified Company

San Pablo, CA, United States

1 week ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

'Picnic is a tech-based start-up located in San Pablo, CA, dedicated to making shopping as easy as possible. With the Picnic app, customers can easily and quickly order their groceries and we deliver everything directly to their homes without any delivery fees. At Picnic, our top priority is customer satisfaction, which is why we are committed to providing our customers with the best service at all times. This means we are always on the lookout for new, motivated communication talents to enrich and support our Customer Success Team with their enthusiasm and hands-on approach.

This is where you come in.

At Picnic, our main goal is to provide the best service at all times to ensure customer satisfaction.

As a Customer Success Associate, you will be a part of our customer service team, which is the heart of Picnic.

Your important role is to continuously delight our customers and work together with the team to achieve 100% customer satisfaction.

With this mission in mind, you will handle every inquiry with a friendly and solution-oriented approach.

Through various channels, you will communicate personally and individually with each customer, contributing to numerous positive customer experiences with your well-coordinated team.

What we're looking for:

Communication skills: You are a natural communicator and have no problem interacting with people. You also have excellent German language skills, both written and spoken.
Positivity: You have a positive attitude and radiate energy you see challenges, not problems, and nothing can easily shake you.
Mot