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    Bar Security - Scottsdale, United States - HCW Management Consultants LLC

    HCW Management Consultants LLC
    HCW Management Consultants LLC Scottsdale, United States

    1 week ago

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    Description
    Job Summary

    Bar Security is responsible for providing protection for hotel guests, employees and property.

    They are also responsible for providing guests with a sense of comfort and well-being by maintaining a level of visibility.


    Education & Experience


    • High School diploma or equivalent and/or experience in a hotel or a related field preferred
    • Certificate of Completion in Safety and Security Training (must comply with State requirements)
    • CPR, First Aid and Heimlich maneuver Certified
    Job Duties & Functions


    • Approach all encounters with guests and employees in a friendly, service-oriented manner.
    • Maintain regular attendance in compliance with HCW Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
    • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
    • Comply at all times with HCW Hospitality standards and regulations to encourage safe and efficient hotel operations.
    • Answer phone and dispatch in a timely manner, in addition to demonstrating proper two-way radio etiquette at all times when communicating with other Associates
    • Maintain and review daily activity log.
    • Maintain confidentiality with respect to guest and Associate incidents.
    • Open secured areas for authorized personnel; checks ID of visitors/Associates, as necessary.
    • Maintain an awareness of legal limitations of position (i.e., local ordinances, state ordinances, etc.).
    • Assist outside agencies as necessary.
    • Provide escort.
    • Assist HR/MOD with responding to Associate altercations.
    • Assist with intoxicated guests.
    • Respond to security alarms and monitor TV cameras (CCTV) (if applicable).
    • Challenge suspicious persons.
    • Conduct rounds, checking for safety hazards, checking lights and door locks, and picking up items left on the property.
    • Assist during medical emergencies, administering First Aid/C.P.R/Heimlich maneuver, as necessary.
    • In partnership with Department Head/Hotel leadership, completes Incident/Accident Reports in a clear and concise manner.
    • Handle items for "Lost and Found" according to the standards.
    • Works special functions, attends meetings, and/or performs other duties as required.
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