Slot Technician I - Hazel Crest, United States - Wind Creek Chicago
Description
Description
Job Overview:
The Slot Technician I maintains the operational order of all gaming machines and related equipment.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best.
Duties and Responsibilities:
- Reviews and analyzes reports related to slot equipment performance
- Prepares and tests slot machines
- Maintains a sense of urgency in responding to calls for assistance or when dispatched
- Conducts scheduled preventive maintenance on all assigned slot machines
- Moves and installs slot machines as needed
- Researches and diagnoses game equipment malfunctions
- Troubleshoots, reads meters, and performs regular maintenance
- Communicates all information to fellow Technicians and Game Management
- Takes initiative to ask for and offer help to guests, coassociates and management
- Works closely with Vendor Technicians
- Adheres to Internal Controls (ICs), Company and Departmental Expectations
- Helps maintain a working inventory of parts and supplies
- Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
- Other duties & responsibilities as assigned
Job Requirements:
(please ensure you meet the listed requirements prior to applying)
- High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
- Must be twentyone (21) years of age or older
- One (1) year experience in a casino Gaming or casino IT department
required
- OR one (1) years' experience working with computers or electronics
required
- Must be able to lift and maneuver at least 50 lbs
- Must be able to lift a minimum of 150 pounds using a dolly
- Must successfully pass job interview, including a guest service audition
- Willing and able to work odd or irregular hours including nights, weekends, and holidays
- Willing to travel and participate in training as recommended or required
- Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position.
- Willing and able to work in a smoke/secondary smoke environment
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