-
Teller Trainee Flexible Hours Hyde Park Area
1 week ago
Rockland Trust Hyde Park, United StatesJob DescriptionAs a Teller Trainee at Rockland Trust, you are at the heart of our branches and the frontline of customer service, proactively exploring customer needs and offering personalized advice that serves to develop and maintain relationships. Each day, you create a memora ...
-
Associate Branch Manager
1 week ago
BrightView Landscape Services Stuart, United States· Position at BrightView Landscape Services · At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for an Associate Br ...
-
Gas and water installer
3 weeks ago
FusionTech Somerville, United StatesReference: To strengthen our team, we are looking for a plumber as a leak detector (m/f/d) in full-time for our branch in Stuttgart starting at the earliest possible date for our department of measurement technology. · Your responsibilities: · - Conducting leak detection, excavat ...
-
Aquatics Director
2 weeks ago
YMCA of Greater Boston Needham, United StatesJob Description · Job DescriptionDescriptionUnder the supervision of the Branch Director of Operations, the Aquatics Director is responsible for the supervision and management of all facets of the Aquatics Department at the Branch. · Salary: $49, 556 - $74,333 · Key Responsibilit ...
-
Senior Banker I
4 days ago
BankTalent HQ Needham Heights, United StatesOverview · It is the responsibility of the Senior Banker I to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excell ...
-
Healthcare Recruiter
1 week ago
Aveanna Needham Heights, United StatesHealthcare Recruiter / Scheduling Coordinator · ApplyRefer a FriendBack · Job Details · Requisition #: · 195551 · Location: · Needham Heights, MA 02494 · Category: · HR · Salary: · Starting at $45,000 per year · Position Details · Entry Level Management position · Aveanna is look ...
-
Aquatics Director
1 week ago
YMCA of Greater Boston Needham Heights, United StatesAquatics Director · Department: · Center Staff · Employment Type: · Full Time · Location: · Charles River YMCA · Description · Under the supervision of the Branch Director of Operations, the Aquatics Director is responsible for the supervision and management of all facets ...
-
Operations Lead
1 week ago
GardaWorld Cash Services Needham Heights, United StatesNeedham, MA, 15 4th Ave, Needham, Massachusetts, United States of America · Req #18394 · Friday, May 17, 2024 · GardaWorld is shaping the future of cash management We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, ...
-
Member Services Representative
1 week ago
Tremont Credit Union Milton, United StatesJob Summary · Under the direction of the Deposit Operations Manager, interact with and serve members by taking their calls into the Call Center and queries in eBanking. Help them with transaction processing, deposit and loan product referrals, and other member needs and services ...
-
Cash Vault Services Branch Manager
4 weeks ago
GardaWorld Cash Dedham, United StatesGardaWorld is shaping the future of cash management We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. We are equipped with the la ...
-
CDL Class B Driver
3 weeks ago
GFL Environmental Quincy, United States Full timeThe Residential Driver will be responsible for safely, efficiently, and courteously providing waste removal services to customers. The driver will collect solid waste or recyclables on curbside and/or backdoor routes and transporting to post-collection facilities.GFL Benefits: · ...
-
Relationship Banker, Brookline, MA
4 days ago
Santander US Brookline, United StatesRelationship Banker, Brookline, MA · Brookline, United States of America · Job Function Description: Responsible for client relationships, including attracting and retaining new clients and strengthening current relationships. Activities include maximizing cross-sales opportuniti ...
-
Care Team Supervisor Bilingual
3 weeks ago
Elara Caring Boston, United States Full timeDescription · : FULL TIME · Monday-Friday · 8:00am-4:30pm or 8:30am-5:00pm · $21-23/hr · *MUST BE BILINGUAL SPANISH/ENGLISH · You are a leader with both vision and a passion for patient care, and that is a winning combination for our leadership team. Care Team Supervisor w ...
-
Operations Supervisor
3 weeks ago
Badger Daylighting Corp Boston, United StatesDescription · The Operations Supervisor reports to the Branch Manager and is an integral part of the operations team. The operations supervisor oversees many aspects of the day-to-day operations including but not limited to ensuring the operators follow proper safety protocol, o ...
-
Rental Sales Management Trainee
1 week ago
Ryder System, Inc. Boston, United StatesRyderRental Sales Management Trainee · South Boston, MA, 02127, USA · Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () · START ON A CAREER PATH THAT HAS A FUTURE · At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- F ...
-
Santander Bank Wellesley, United States Part timeApply Req ID: Req Date posted 04/26/2024 · Part Time Teller, Linden Street Branch, Wellesley, MA · Wellesley, United States of America · USA Job Family Description: Acts as first point of contact for consumer and small- to medium-sized clients. Assists clients with resolving prod ...
-
Low Voltage Service Technician
2 weeks ago
The Miner Corporation Boston, United States Full timeDescription · The Company · Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies A ...
-
Santander US Wellesley, United States Part timePart Time Teller, Linden Street Branch, Wellesley, MAWellesley, United States of AmericaUSA Job Family Description: Acts as first point of contact for consumer and small- to medium-sized clients. Assists clients with resolving product, service or billing issues, opening or closin ...
-
Part Time Teller Trainee Norwood Branch
1 week ago
Rockland Trust Norwood, United States Part timeAs a Teller Trainee at Rockland Trust, you are at the heart of our branches and the frontline of customer service, proactively exploring customer needs and offering personalized advice that serves to develop and maintain relationships. Each day, you create a memorable experience ...
-
Banker Trainee
2 weeks ago
Monster Medfield, United StatesOverview · It is the responsibility of the Banker Trainee to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Banks core values and mission. This position provides the training needed to acquire and develop the skills necessary to functi ...
Branch Supervisor - Dedham, United States - Dedham Savings
1 month ago
Description
At Dedham Savings, we believe that being here for the journey means supporting our customers every day in a friendly and professional manner every day.
After all, we wouldn't have made it 192 years without them To support our employees, we offer a competitive benefit package with Medical, Dental, Vision, Flexible Spending, Tuition Reimbursement, Retirement, Life Insurance, and many other benefits.
PURPOSE
Under the general supervision of the Senior Branch Supervisor, Assistant Branch Manager, Senior Assistant Branch Manager, or Branch Manager of the assigned branch, performs supervisory and administrative functions, assists the teller area, and provides quality customer service in conformance with all established Bank policies, strategies, and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIESAs directed by the Assistant Branch Manager or Branch Manager, performs any function necessary, within the scope of authority and expertise, to provide the highest level of customer service and responsiveness to the financial needs of individuals, families, businesses, and organizations served by the Bank.
Participate in writing and presenting performance evaluations.
Understand, explain, and cross-sell products and services of benefit to the customer such as checking and savings accounts, certificates of deposit accounts, individual retirement accounts (IRA), loan products, credit cards, debit cards, and digital services.
Maintain current knowledge of all Bank products and services.Continuously empower staff through mentoring, coaching, and training.
Provide efficient, effective, and courteous customer service in person and via telephone. Perform a variety of customer service duties. Open and close accounts and process a wide variety of transactions. Respond to customer inquiries.
Assume responsibility for various department functions in the absence of staff members or overload situations, including providing coverage for Assistant Branch Manager and Branch Manager in the event of their absence.
Admit customers to the safe deposit box vault area following Bank procedures. Open and surrender safe deposit boxes as requested.Maintain current knowledge of passbook loans for underwriting and approval.
Accept line of credit (CheckProtec) applications and forward them to appropriate personnel for underwriting and approval.
Execute wire transfers of funds. Verify wires entered by another employee (Branch CSRs and above) from start to finish.
Process credit card applications.
Assist customers with Official check and Teller's check inquiries. Search for the status of a check. Obtain copies of cleared checks. Place stop payments. Reissue checks.
Assist customers with a wide range of IRA transactions. Trustee Transfers, Direct Rollovers, Rollovers. Process contributions and distributions.
Notarize documents for customers.
Have a general understanding of various legal documents.
Maintain audit standards and prepare monthly and quarterly reports as needed.
Participate in maintaining branch inventory and placing supply orders as needed.
Ensure proper upkeep of assigned equipment and ensure the branch facility is maintained in a neat, professional, and functionally efficient manner.
Participate in branch contests and assist with the creation and running of the Point of Sale (POS) tables promoting products and services.
Perform related customer service, supervisory, and administrative duties as may be assigned or required to ensure the effectiveness of the assigned branch.
Ability to use Microsoft Word and Excel proficiently.Ability to write professional, clear, concise correspondence to internal and external recipients.
Oversee the daily activities of the assigned branch. Open and close the branch.
Control vault activity. Maintain adequate quantities of cash and coin. Order cash for the branch.
Maintain inventory of Official and Teller's checks.
Maintain inventory of cards.
Balance ATM. Ability to troubleshoot any issues. Place service request if necessary.
Perform daily branch consolidation/settlement duties upon completion of assigned shift.
Acknowledge opportunities to generate referrals to other areas of the bank including but not limited to the Investment Center, Residential & Commercial Lending, and Business Banking Services.
Exhibit excellent customer service and actively participate in the Your Bank Rewards Referral Program. Maintain and encourage an ongoing sales culture within the branch.Attend sales, service, and product training sessions regularly and actively participate in branch meetings.
Adhere to Bank's dress code policy and monitor the dress code for all members of staff.
Participate in community activities representing Dedham Savings.
Perform all duties by prescribed regulatory compliance guidelines. Ensure compliance with established security procedures as well as cash handling procedures.
Adhere to audit and regulation policies and procedures and complete annual training on all required regulations, including Regulation CC, AML/BSA, and GLB/Privacy.
Assist in enabling the branch to meet yearly goals.Adhere to the Bank's privacy and data security policies including but not limited to safeguarding of sensitive information and complying with relevant regulations to protect non-public information.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
High school diploma or general education degree (GED).Previous experience with customers including at least two to three years in a teller position.
Strong organizational and customer service skills.Demonstrated supervisory ability.
Must possess basic knowledge of bank products and services.
Able to use various types of office equipment, including computer terminals.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should know Internet software, Spreadsheet and Word Processing software, and service bureau software applications.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
Dedham Savings is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, gender, sexual orientation, age, marital status, national origin, physical or mental disability, veteran or disability status, gender identity, or expression, citizenship, genetic information, ancestral origin, military status, pregnancy, childbirth, and or conditions relating to pregnancy or any other related medical conditions or any other status protected by Federal, State or local laws.
#J-18808-Ljbffr
