Small Business Program Education Assistant - Pasadena, United States - BakerRipley

BakerRipley

Verified Company

Pasadena, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

As a member of the Community Initiatives Division, you will join an incredibly talented and hardworking Entrepreneur Connection program dedicated to providing resources, education, and connection to capital to entrepreneurs looking to build a successful business and improve their financial well-being to advance BakerRipley's impact in the Houston region.

Reporting to the Small Business Education Manager the Small Business Education Assistant is responsible for executing, coordinating, and planning for all classes, workshops and events while assisting students with their education needs.

Expected Positive Outcomes

Provide relevant, timely, and organized classes and workshops throughout the year so entrepreneurs can gain knowledge to start or grow their business.
Build relationships with entrepreneurs, instructors, and volunteers to ensure all needs are being met throughout the year.
Develop and maintain orientation processes and ensure all technology needs are being met so student retention can increase to 90%.

Essential Functions

Works closely with the Education Manager to execute all classes, workshops and events.
Coordinates all planning and logistics for all classes, workshops and events.
Point of contact for conducting orientation with new students enrolling into all small business classes including enrolling into Salesforce.
Support and daytoday relationship building with volunteers related to small business education initiatives.
Support and train entrepreneurs who need assistance with technology literacy and access.
Assists with administration related tasks such as budget tracking, data entry into salesforce, and tracking volunteer hours.
Other duties as assigned.

Experience:
Required

1 year(s): Experience working in customer service related field; prior experience in the relevant client community or in a similar community

Education:
Required

High School or better

Skills:
Preferred

Technical Support
Entrepreneurial
Business Acumen
Business Storytelling
Customer Support

Behaviors:
Required

Team Player: Works well as a member of a group
Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations:
Preferred

Goal Completion: Inspired to perform well by the completion of tasks
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Entrepreneurial

Spirit: Inspired to perform well by an ability to drive new ventures within the business

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)