Field Auto Damage Adjuster - Bronx, United States - Allstate

Allstate

Verified Company

Bronx, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You'll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount.

We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams.

For more than 89 years we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face.

We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We don't follow the trends. We set them.

Job Summary:

As a
Field Auto Damage Adjuster, you will play a crucial role in our auto claims handling process by writing estimates directly at customer homes, repair shops, or tow yards.

Your job will involve a variety of customer and shop interactions, including face-to-face, virtual, and written communication, as you assess and finalize estimates.

With a diverse range of workstreams, including repairable estimates, total loss assessments, and virtual inspections, you will enjoy a dynamic and engaging work environment.

Key Responsibilities:

The Customer Service Expert

You will live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim. You lead with empathy, always

The Investigator

You will confidently and independently investigate claims by performing detailed reviews of damage and interpreting policies to determine coverage

The Effective Communicator

The Negotiator

You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations

The Problem Solver

You will utilize multiple tools to get the job done in a fastpaced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills

The Recorder

You will protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You'll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim

Work Location:

This position is a fieldbased role.

To be eligible for this role, you must be located in or near the following locations:
Bronx, Yonkers, New Rochelle

This position is eligible for a monthly internet stipend of $80 to offset the costs of internet expenses
Company car may be provided

Licensing Requirement:

As a condition of employment, you may be expected to obtain an adjuster's license in multiple markets
All required licenses will need to be obtained within 60 days of hire
You must maintain all licensing required for your role. This includes any continuing education and/or other stateaffiliated requirements for licensing renewal

Education and Experience:

High School Diploma/GED or higher
Demonstrated knowledge of collision damage assessment, repair processes, and estimating techniques, ideally through formal training or handson experience in an automotive repair environment
Valid drivers license

Functional Skills:

Proficient written and verbal communication skills to effectively interact with customers
Strong attention to detail and ability to write precise and comprehensive estimates
Comfortable with utilizing technology and various platforms for claims processing
Excellent time management and organizational skills to manage multiple assignments effectively

Allstate Benefits:

Allstate cares about you and your wellbeing.

We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life.

You can choose whatever benefits are most important you.

Here are some of our offerings: