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    Office Specialist - Salisbury, NC, United States - Volunteers of America Chesapeake

    Volunteers of America Chesapeake
    Volunteers of America Chesapeake Salisbury, NC, United States

    3 weeks ago

    Default job background
    Full time
    Description
    Community Engagement Housing Specialist
    Supportive Services for Veteran Families (SSVF)


    Status:
    Full Time


    Travel Requirement:
    Telework Capacity and travel in the areas of MD, VA, DC and the Carolinas as needed.

    As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community.

    Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America one of the nations largest and most comprehensive human services organizations.

    Their declaration continues to guide Volunteers of America's impact on Helping Americas most vulnerable.

    Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas.

    Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.

    Outreach duties promotes programs and resources to homeless individuals in the community and performs a variety of services to encourage homeless individuals to participate in the SSVF program that enable them to obtain housing and or remain housed and stable.

    Provide outreach support for SSVF Program and case management teams and act as an additional resource for Case Managers
    Coordinate client outreach and landlord recruitment efforts for SSVF Program
    Outreach Workers spend most of their time communicating, so communication skills are a must
    Serve as liaison with local landlords, community organizations and other potential agency resources
    Facilitate and/or conduct outreach activities including presentations to service providers and potential landlords, community fairs, one on one engagement, and education on available housing resources
    Facilitates and encourages the exchange of information with local, county, and regional agencies
    Facilitates the coordination of services with community partners, as assigned
    Coordinate outreach efforts for the SSVF Program including but not limited to: establish an outreach plan to target the participants as outlined in the SSVF program guidelines, develop a set schedule to visit the VA, shelters, and other places that homeless and low-income families (Veterans) are likely to congregate, and develop communication/ updates with the VA and other key housing and community providers
    Work with persons served, family members, collaborating housing agencies and professionals to establish SSVF services and additional resources
    Travel to housing sites to engage landlords and property managers, etc via recruitment efforts, distributing brochures, flyers, and other program marketing items
    Communicate effectively (under confidentiality rules) with clients service team with services or supports regarding SSVF program services and housing
    Participate in program and professional supervision, attend required staff
    Team meetings and trainings, and contribute to team-based collaborative planning

    HOUSING SPECIALIST ROLE
    Assist low-income Veteran households with identifying and obtaining or retaining safe, stable and affordable permanent housing. Outreach to rental-property owners and other resources in the community.

    Establish a pool of rental properties in our service areas to then rapidly rehouse homeless Veterans as well as their families.

    Work with landlords to negotiate rent or move-in deposits on behalf of the Veteran household.
    Establish positive community and landlord relationships that will foster successful placements and housing stability in the SSVF program. Provide engagement efforts that will meet targeted goals for the program and community recognition and growth of the organization. Operational efficiency, service delivery and financial performance will be improved.

    A High School Diploma or GED with previous work experience is required.
    A minimum of 2 years experience working with homeless individuals and families including veterans is preferred.
    Veteran or member of a veteran family is a plus.
    May be required to drive a van
    Nonjudgmental attitude towards people who are homeless or at risk, alcohol or other drugs and/or struggle with mental health problems and or other disabilities
    Verbal, written, and reading fluency in English
    IT/technology skills with ability to learn new program processes and maintain functional Outlook Calendar, mobile phone, email, etc.
    Computing skills including familiarity with Microsoft Office and the use of the internet
    Willingness to be flexible and assist with various tasks as assigned
    Familiarity with the community and resources in those communities that are assigned.
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

    The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.

    Operating office equipment requiring continuous or repetitive hand/arm movements.

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