Law Enforcement Information Systems Coordinator II - Saint Paul, United States - Clark County WA

Clark County WA Saint Paul, United States

1 week ago

Full time

Description

Job Summary

The Department Information Systems Coordinator (DISC) provides technical assistance and support to the Sheriff's Office, Jail Services, and other local law enforcement agencies in planning, developing, and operating a regional law enforcement information network.

This position will work directly within Clark County Information Technology (IT) and collaborate with Clark County Sheriff's Office (CCSO) and Jail management, with key responsibilities of overseeing database and application technologies used in reporting; optimizing systems for information analysis; and coordinating related enforcement activities among multiple agencies. These responsibilities necessitate both a thorough understanding of the department processes and workflow, and comprehensive knowledge of the capabilities of the available computer software and programs as well as various niche technology products specific to law enforcement.

Clark County Washington is a growing and diverse community. Applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds are highly encouraged.

This position is represented by the Sheriff's Office Support Guild.

Qualifications

Education and Experience:

Education equivalent to an associate degree in computer science or closely related field (directly related work experience may substitute for the degree requirement) plus three to five years of responsible experience in supporting computer technology users and systems is required. The degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education, and official transcripts will be required at the time of hire.

The ideal candidate will have the following strengths and abilities:

Strong oral/written communication, and interpersonal/teamwork skills

Knowledge of the functions and/or processes in the field of criminal justice and/or law enforcement is highly desirable

Possession of or ability to obtain a valid driver's license

Ability to lift to 30 lb. of computer accessories and/or supplies

Knowledge of: current and developing computer-based technologies and trends; Microsoft O365, Microsoft .NET Framework, including VB.Net and ASP.Net; Microsoft SQL Server (2000/2005/2008/2012/2016/2019), SQL Server Reporting Services (SSRS), T-SQL, and ODBC, OLEDB, ADO.Net; desktop and web based scripting and development; security; principles and practices of local area network management; basic ability to troubleshoot technical hardware, personal computers, and mobile computer platforms; scheduled tasks, services and SQL Agent; XML and XSLT; data transfer utilities and principles of ETL; work flow processes and goals within the Sheriff's Office and Jail Services department.

Ability to: analyze problems, identify their basic elements, and provide logical solutions; evaluate user requirements and ways to meet requirements through effective applications relevant to information analysis and mapping; prepare supporting documentation of various applications & systems; work effectively and collaboratively with multiple agency personnel at all levels; work independently with minimal guidance; maintain proficiency in rapidly evolving technological environment and stay abreast of new trends and innovations in the field of management information systems, particularly as related to law enforcement; communicate clearly and concisely in both oral and written form; read, interpret and apply complex technical publications; establish and maintain effective working relationships with those contacted in the course of work; train and assist others in using simple and complex computer applications; prepare clear and concise reports; manipulate computer components and operate a keyboard; visually operate programs and systems.

Selection Process:

Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.

Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.

Background Investigation - Involves a comprehensive investigation based on information provided by candidates' online personal history statement. The investigation may include: a neighborhood check, reference checks, personal interview, work history check, and criminal background check, driving, and financial history checks (from high school years forward).

Post Offer Process - Finalist candidate will be given a polygraph exam, and be drug screened.

Employment references will be conducted for the final candidates and may include verification of education.

Examples of Duties

Duties typically include, but are not limited to:

Assist in the installation, administration, and support of various CCSO, Jail Services, and vendor-based hardware and software systems/applications:

Participate in evaluating, recommending, and selecting application and/or hardware products needed to support the Sheriff's Office, Jail, or partner agencies.

Assist users on day-to-day computer related issues such as setting changes, Provide initial or secondary troubleshooting on system/server failure and coordinate with County IT to determine the appropriate fixes. Assists in break fix where applicable or in County IT absence.

Assist in the development, maintenance, and troubleshooting of data transfer process between CCSO and Jail systems, County IT, and vendors.

Assist in the design and development of department level relational database (e.g. SQL database) and database objects to support in-house developed applications. (I.E. – Win-Pak)

Assist in coordinating database support functions for law enforcement systems including security administration, performance tuning, and data moves.

Perform system administration for reporting systems (e.g. SQL Reporting Service) including security administration, setup, bug fixes, and deployment.

Convert and migrate data from existing systems to new systems and provide on-going system maintenance for client.

Develop ad-hoc query, data extraction, and other reports to meet the department and external agencies objectives. (I.E. – SSRS reports)

Analyze data and create reports (I.E. – SSRS or other required formats for presentations) as needed for customers.

Monitor and track inventory of law enforcement hardware and software including laptops, projectors, etc.

Assist in the development of short-term and long-term strategic planning for the law enforcement IS support unit.

Research, suggest, design, validate, and deploy new law enforcement and mobile related technology. (I.E. – Apple iOS phones and iPads, Android phones, body cameras)

Assist in Bodycam support related to hardware and supporting applications.

Utilize MobileIron MDM solution to support the management of Apple iOS and Android phones.

Assist outside agencies on items and issues related to law enforcement records management systems.

Salary Grade

Sheriff Support.11

Salary Range

$ $49.56- per hour

Close Date

Open Until Filled

Recruiter

Irene Catherine Chrest

Email:

Equal Opportunity Employer

Clark County is an equal opportunity employer committed to providing equal opportunity in employment, access, and delivery of all county services. Clark County's Equal Employment Opportunity Plan is available at .

Employee Benefits and additional compensation

Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation. Some types of employees in some positions and bargaining units might have different benefits and additional compensation.More specific benefit information for the different bargaining units can be found at . Also please refer to the specific bargaining unit contract for additional compensation at .

Retirement Information

All Clark County employees must participate in a WASHINGTON STATE RETIREMENT SYSTEM PLAN (PERS, PSERS or LEOFF).Employee contributions begin the first day of work. Current contribution rates vary by plan but could range from 5% to 15% of gross pay, depending on the plan choice.

For additional information, check out the Department of Retirement Systems' web site here:

If you are in need of ADA/Section 504 assistance for accommodations, please contact Human Resources at ; Relay

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