Food Quality Assurance Manager - Charlotte, NC
1 day ago
Job description
Fresh & Ready Foods is a leader in fresh, ready-to-eat food manufacturing and a proud part of Compass Group. We operate in a high-volume, high-accountability environment where food safety, regulatory compliance, and operational discipline are foundational to our success.
We are seeking an experienced Quality Manager to lead all food safety and SQF programs within our Ready-to-Eat manufacturing facility. This is a critical leadership role responsible for protecting consumers, ensuring regulatory compliance, strengthening quality systems, and fostering a culture of continuous improvement.
If you bring deep RTE manufacturing experience and a disciplined approach to food safety leadership, we invite you to apply.
Position Overview
The Quality Manager provides strategic and hands-on leadership for the facility's food safety and quality systems. This role ensures audit readiness, regulatory compliance, effective risk management, and cross-functional alignment across Production, Maintenance, and Supply Chain.
The ideal candidate is confident in regulatory environments, data-driven in decision-making, and experienced in leading high-performing Quality teams within Ready-to-Eat operations.
Key Responsibilities
Food Safety & Regulatory Leadership
- Own and maintain SQF, HACCP, and preventive control programs within a Ready-to-Eat environment
- Ensure continuous compliance with USDA and all applicable federal, state, and customer regulations
- Lead internal, customer, and third-party audits with full audit readiness at all times
- Oversee environmental monitoring, allergen control, sanitation verification, and labeling compliance
- Maintain controlled documentation and ensure integrity of all quality records
Risk Management & System Strengthening
- Conduct hazard analyses and risk assessments specific to RTE manufacturing
- Lead structured root cause analysis and ensure corrective actions are effective and sustained
- Monitor quality KPIs and statistical process data to identify trends and mitigate risk proactively
- Drive preventive actions that reduce deviations, holds, and customer complaints
- Lead Quality Alerts, Corrective Action Requests, and continuous improvement initiatives
Operational Partnership & Execution
- Partner with Production and Operations to ensure quality systems are executed consistently on the floor
- Align food safety requirements with operational efficiency without compromising compliance
- Serve as the facility's quality authority during customer visits and regulatory inspections
- Collaborate with suppliers to strengthen incoming material quality and risk controls
Leadership & Culture
- Develop and lead a high-performing Quality and FSQA team
- Promote a proactive, accountability-driven food safety culture across the facility
- Provide coaching, performance feedback, and development planning for Quality staff
Qualifications
- Bachelor's degree in Food Science, Microbiology, Engineering, or related field
- 10+ years of food manufacturing experience, including 5+ years in leadership
- SQF Practitioner certification
- HACCP certification
- Direct USDA manufacturing experience required
- Strong data analysis skills, including advanced Excel proficiency
- Experience in Ready-to-Eat manufacturing environments strongly preferred
Preferred
- SPC, Lean, or Six Sigma experience
- Experience in multi-line or high-volume manufacturing environments
Work Environment
This role operates within a refrigerated Ready-to-Eat manufacturing facility and requires regular exposure to production equipment and food handling environments. Travel to company facilities, customer sites, and supplier locations may be required.
Compensation & Benefits
$90,000 - $100,000/year + Bonus Eligibility
Full-time associates are eligible for Medical, Dental, Vision, Life Insurance, Disability Insurance, Retirement Plan, Employee Assistance Program, and additional voluntary benefits.
At Fresh & Ready Foods, food safety is not a function. It is a responsibility shared across the organization and led with discipline.
If you are an experienced RTE quality leader ready to strengthen systems, reduce risk, and elevate performance, we encourage you to apply.
Fresh & Ready Foods is an equal opportunity employer committed to inclusion and fairness.
Job Type: Full-time
Pay: $90, $100,000.00 per year
Work Location: In person
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