Settlement Administrator - Naperville, United States - MultiPlan

Description

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Alternate Posting Locations
Naperville,IL-500
Job Description
Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and

inspire

positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by

interpreting

our client's needs and tailoring

innovative

healthcare cost management solutions.
Our commitment to diversity, inclusion and belonging are part of the fabric of our company.

We strive to create a workplace that fosters mutual respect and collaboration, where every talent individual can participate and perform their best work.

We are MultiPlan and we are where bright people come to shine

This role handles and organizes all incoming recoveries and ensures all payments are posted in a timely manner and all discrepancies are identified and resolved.

The position requires the incumbent to be in constant communication with fellow operations team members, settlement analysts, and finance, to ensure a smooth transfer of all check-related and recovery-related information.

JOB ROLES AND RESPONSIBILITIES:

• Perform bookkeeping work, including but not limited to: logging data onto ledgers or keeping other records concerning payment postings.
• Monitor client's lockbox and post recoveries to corresponding accounts; coordinate all other postings with Finance. Carry out general office duties such as opening, sorting, scanning, and filing all incoming checks and correspondence, as needed.
• Identify provider retractions, facilitate communication to clients, reconcile and/or resolve open retraction issues.
• Assist Finance and Operations Departments in processing and resolving issues related to Chargebacks and Stop Payments; research, track, and resolve payment posting discrepancies.
• Assist with monthly closing process and prepare month-end reports to support client invoices.
• Maintain files and documentation thoroughly and accurately, in accordance with company policies and accepted practices.
• Post incoming recoveries in DCM and reconcile checks against ledger.
• Research discrepancies or issues with settlements and determine next appropriate steps in the case to resolve issue.
• Notify Recovery Managers and Supervisors of Settlement issues such as those outside of authority per Subrogation P&Ps or otherwise not permitted per state law.
• Collaborate, coordinate, and communicate across disciplines and departments.
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate Company's Core Competencies and values held within.
• Please note due to the exposure of PHI sensitive data this role is considered to be a High Risk Role.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SCOPE:

This role works under general supervision while keeping the needs of external and internal customers as a priority when making decisions and taking action.

The incumbent will be regularly tasked with communicating across functions primarily interacting with fellow operations team members and occasionally other functional areas.

The successful incumbent must be open to feedback, teamwork, and show interest in contributing ideas to improve existing processes.

The role will afford the incumbent limited decision making following established guidelines and final disposition of decisions may often be escalated to higher levels.

Requirements
JOB REQUIREMENTS (Education, Experience, and Training):

• Minimum high school diploma plus three (3) years' subrogation experience. Bachelors' degree in accounting, finance, or a related field is strongly preferred.
• In-depth knowledge of Case Management application preferred.
• Required licensures, professional certifications, and/or Board certifications as applicable.
• Proficient with Microsoft Excel.
• Strong analytical and independent decision-making skills.
• Strong organizational and time management skills with the ability to multi-task and meet deadlines.
• Outstanding communication skills comfortable communicating with all levels of the organization.
• Ability to stand for long periods of time, interact with customers or visitors, and lift small packages.
• Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone.

COMPENSATION
The salary range for this position is $20-21/hr.

Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity.

This position is also eligible for health insurance, 401k and bonus opportunity.

BENEFITS

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs.

Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your benefits will include:
Medical, dental and vision coverage with low copay & deductible
Life insurance
Short and long-term disability
401(k) + match
Generous Paid Time Off
Paid company holidays
Flexible Spending Account
Employee Assistance Program
Summer Hours

EEO STATEMENT
MultiPlan is an Equal Opportunity Employer and complies with all applicable laws and regulations.

Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you'd like more information on your EEO rights under the law, please

click

here

.

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