- Troubleshooting: demonstrates familiarity with the technical aspects of an LMS, recognizing common issues users might encounter and providing timely solutions.
- Customer Service: embraces a user-first approach, actively listening to users, empathizing with their concerns, and assuring you are there to help.
- Maintaining a balance between technology and utilization of LMS: understand intersection of technology and how the LMS supports student learning.
- Bachelor's Degree in Instructional Design, Technology, Arts, and Media, or Information Systems or related field from an accredited college or university.
- Minimum 2 years of experience with LMS administration (D2L and/or other Learning Management System).
- Customer service experience in a diverse and inclusive setting.
- Experience with training stakeholders in online and face-to-face learning environments using various delivery methods such as telephone, virtual conferences, etc.
- Experience working collaboratively with a team or individual.
- Master's Degree in Instructional Design or related field from an accredited college or university.
- Experience integrating Universal Design for learning principles within an LMS such as D2L, Blackboard, Canvas, etc.
- Experience working at a community college or other higher education institution.
- Experience with accessibility compliance, laws, and regulations.
- Experience using and integrating WCAG 2.0 AA guidelines in course content.
- Working knowledge of JAWS, Dragon National Speaking, Kurzweil, and adaptive technology products.
- Working knowledge of educational technology tools and software such as Adobe Products (Captivate, Photoshop, etc.) Camtasia Studio, Softchalk.
- Experience writing technical documentation.
- Experience collecting, analyzing, and reporting data.
- Occasionally moves, positions, and transports files and office materials weighing up to 10 lbs.
- This is largely a sedentary role. This position operates in an office environment and constantly uses a computer, and routinely uses standard office equipment including phones, copiers, etc.
- The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations.
- Cognitive demands include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating, instructing, and interpersonal skills.
- Resume
- Detailed letter of interest (cover letter) addressing the job announcement. Please include any experiences you may have embedding equity and inclusion in your work, see below.
- Strong, flexible retirement benefits including Colorado PERA's Defined Benefit Plan or Defined Contribution Plan. ACC contributes 21.57% of your salary on your behalf. Supplemental retirement plans including 401(k), 403(b) and 457 plans are also available.
- Comprehensive health benefits including medical, dental, vision, life, and flexible savings benefits.
- Employee assistance services such as counseling, professional coaching, financial planning, and more, are available to you and members of your household at no cost through the Colorado State Employee Assistance Program (C-SEAP)
- Generous paid time off benefits including up to 15 hours of annual leave and 10 hours sick leave per month, 10 paid holidays per year, and up to 18 hours for academic and volunteer activities.
- Tuition assistance for employees and their eligible dependents at any community college within the Colorado Community College System or CCCOnline.
- State employees are eligible to participate in BenefitHub which offers discounts for retailers and services and other benefits resources.
- Employees may qualify for the Public Service Loan Forgiveness Program. Additional information about this program can be found on the Colorado Division of Human Resources website.
- New hires for full-time positions may be eligible for a relocation assistance benefit if relocating at least 100 miles to work at ACC. Information about this can be found in AP
- Final candidate will be subject to successful completion of a background check, and, if applicable, a motor vehicle record review.
- Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in their application materials.
- Final candidate is required to submit unofficial transcripts to Human Resources within thirty (30) days of hire.
- Direct deposit of payroll is a condition of employment.
- Arapahoe Community College participates in E-Verify.
- Arapahoe Community College is a tobacco and smoke-free campus.
- All ACC employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security.
- Finalist must be willing to make Colorado their primary workplace.
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LMS Coordinator - Littleton, United States - Arapahoe Community College
Description
Job DescriptionAt ACC, every employee is focused and responsible for student success. We promote a culture of inclusivity and innovation through individualized support, passionate employees, and a welcoming environment. Hands on experiences and personalized attention make learning come alive at ACC enabling our diverse community of students and staff to develop the knowledge and skills they need to reach their academic and career goals. Since 1965, ACC has supported a culture of achievement and has been the place of choice for people who want to Move Mountains.
ACC seeks applicants who understand and have first-hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ+ community members, veterans, first generation graduates, and people with disabilities.
Job Summary
This full-time position will provide support for ACC's Learning Management System (LMS) to faculty, students, and staff. This position will help with quality assurance, LMS updates, campus and System liaison duties, and troubleshooting problems with the LMS. This position will support the Instructional Design team in using the LMS to support student learning. The LMS Coordinator will collect, analyze, and report data as required. In addition, the LMS Coordinator will provide training to faculty, students, and staff in the use of the LMS and integrated technologies. A successful candidate balances their technical curiosity with a user-centric mindset when working directly with ACC's students, faculty, and employees, and is at ease with the following:
We welcome and value the identities and experiences of our students, staff, faculty, and surrounding communities. We seek to engage and support historically marginalized groups whom higher education has traditionally failed to serve. We work to foster an equitable and inclusive learning and work environment that supports our students and employees through professional development, programming, reflection, and transformational change of ACC practices, procedures, services, and teaching. We collectively commit to holding ourselves accountable to our equity goals through assessing these efforts with multiple strategies that include voices of those impacted by this work.
Required Qualifications
The following are some of the physical and cognitive demands commonly associated with this position.
Arapahoe Community College provides reasonable accommodations to applicants and employees with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process and/or during the course of employment, please contact Angela Johnson, Director of Human Resources, at or
Advertised Salary Range
Salary range for this position is $76,773 - $85,985, commensurate with education and experience. AP 3-45 provides information regarding salary placement and adjustments. This is a full-time, FLSA-exempt position. This position has been exempted from the State Classified System.
To Apply
All applicants must submit:
Incomplete applications will not be considered. Candidates who are selected to interview will be asked to submit a completed application form and the names and contact information for three professional references. Candidates will be evaluated based on their qualifications as related to the duties and responsibilities of the position. To apply, scroll down to the bottom of this page and click "Apply."
If you have questions regarding this position, please contact us at
Closing Date
This position will be reposted from April 30, until May 8, 2024.
Benefits
At ACC, we value and uphold a commitment to a workplace that focuses on employees. Our mission is to provide innovative and responsive educational and economic opportunities in an accessible, inclusive environment that promotes success for students, employees, and the communities we serve. In addition to rewarding and meaningful work, we offer a comprehensive selection of benefits to support our employees, including:
The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at
For information regarding Arapahoe Community College Security, including Clery Act / Crime Statistics for the campuses and surrounding area, please see the Arapahoe Community College Annual Security Report. For a hard copy report, please contact the ACC Campus Police Department at , , or Room M2600 at 5900 South Santa Fe Drive, Littleton, Colorado 80120.
