- Monday-Friday schedule | Day shift (8A-5P)
- Act as a liaison to the patient/customer in obtaining physician referrals and scheduling appointments through primarily inbound calls.
- Identify additional opportunities to serve patient and/or family members with additional referrals/appointments during interactions.
- Support marketing campaigns through inbound patient calls which may include scheduling appointments with provider, for screenings, education or other promotions.
- Liaison to patients and family members to document, respond, escalate or resolve inquiries and/or complaints.
- Interact with patient/customers to determine needs, schedule or cancel appointments, or refer to correct staff/provider.
- Document appropriately in electronic medical record and other engagement center software.
- Support team with daily workloads, as required.
- Required HS Diploma/GED
- 2 years of Healthcare experience Preferred
- 1 year knowledge of health insurance Preferred
-
Contact Center Specialist
3 weeks ago
Kinship Health Chicago, United States**JOB PURPOSE**: · **JOB RESPONSIBILITIES**: · - Complete assessment and coordination notes for all transactions into EMR database with documentation reflecting context of the call (examples: service plans, authorizations, encounters, coordination notes, grievances, call assessme ...
-
Contact Center Specialist
1 week ago
Kinship Health Chicago, United States**JOB PURPOSE**: · **JOB RESPONSIBILITIES**: · - Complete assessment and coordination notes for all transactions into EMR database with documentation reflecting context of the call (examples: service plans, authorizations, encounters, coordination notes, grievances, call assessme ...
-
One Stop Center Specialist
3 weeks ago
Morton College Cicero, United States**Required Qualifications** · - Must have some post-secondary education or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired. One year of general office experience and/or customer service is required. Interpersonal ...
-
Visitation Center Administrative Specialist
2 weeks ago
Transit For You LLC Glenwood, United StatesJob Description · Job DescriptionBenefits:401(k) · 401(k) matching · Bonus based on performance · Competitive salary · Dental insurance · Free uniforms · Paid time off · Vision insurance · Benefits/PerksCompetitive Compensation · Paid Time Off · Career Growth Opportunities · Job ...
-
Conference Center Technology Specialist Iii
4 days ago
Kirkland and Ellis Chicago, United States**About Kirkland & Ellis** · At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we ...
-
Specialist, Contact Center
3 weeks ago
TAPESTRY 360 HEALTH Chicago, United StatesJob Description · Job DescriptionHEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTH · Contact Center Specialist · $500 Hiring Bonus paid to New Hires after successful completion of 90-day probationary period · Remote Work Arrangement Available · We are currently seeking Contact ...
-
Phoenix Innovations Bremen, United StatesAbout the Company · We are a regionally based, nationwide system integrator and service provider in the field of telecommunications. The company has over 20 years of experience in the design, provision, installation, and support of complete telecommunications networks for public ...
-
Clinical Informatics Specialist
3 weeks ago
Oak Street Health Hammond, United StatesCompany: Oak Street Health · Title: Clinical Informatics Specialist · Location: Various · Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical co ...
-
Reporting Center Youth Specialist
2 weeks ago
Lawrence Hall Chicago, United StatesJob Description · Job DescriptionESSENTIAL FUNCTIONS: · Under the direct supervision of the Reporting Center Supervisor. Responsible for youth transportation, meal preparation, restorative justice implementation, and structured recreation and facilitation of social/emotional educ ...
-
Operations Support Center Specialist
3 weeks ago
Chicago Board Options Exchange Chicago, United StatesJob Description · At Cboe, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-e ...
-
Specialist in Orthopedics and Trauma Surgery
1 week ago
Sapphire Ventures State Line, United StatesFACHARZT ORTHOPEDICS AND TRAUMATOLOGY (M/F/D) · We are currently seeking a specialist in orthopedics and traumatology (m/f/d) for an academic teaching hospital in the western Ruhr area. This well-established and modernly equipped hospital operates at a high level and offers a fut ...
-
Crimson Solutions State Line, United StatesAs the State Line's Social Psychiatric Service, we are the central point of contact for the county-wide outpatient care of people with mental illnesses or in difficult life situations and their families. Our specialist service offers a wide range of different counseling and resid ...
-
Specialist, Contact Center
3 days ago
Tapestry 360 Health Chicago, United StatesJob Description Job DescriptionHEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTHContact Center Specialist$500 Hiring Bonus paid to New Hires after successful completion of 90-day probationary periodRemote Work Arrangement AvailableWe are currently seeking Contact Center Special ...
-
Record Center Specialist
2 days ago
ACCESS Chicago, United States** Record Center Specialist - Warehouse Associate** · **Job Category****:** Record Center **Requisition Number****:** RECOR01820 Showing 1 location **Job Details** · **Description** · **We Are Access**Access is the largest privately-held records and information management (RIM ...
-
Specialist, Contact Center
3 weeks ago
Tapestry 360 Health Chicago, United StatesHEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTH · Contact Center Specialist · $500 Hiring Bonus paid to New Hires after successful completion of 90-day probationary period · Remote Work Arrangement Available · We are currently seeking Contact Center Specialists (CCS) who are ...
-
Specialist, Contact Center
3 weeks ago
TAPESTRY 360 HEALTH Chicago, United StatesHEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTHContact Center Specialist$500 Hiring Bonus paid to New Hires after successful completion of 90-day probationary periodRemote Work Arrangement AvailableWe are currently seeking Contact Center Specialists (CCS) who are passionate a ...
-
Specialist, Contact Center
3 weeks ago
Tapestry 360 Health Chicago, United StatesHEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTH · Contact Center Specialist · $500 Hiring Bonus paid to New Hires after successful completion of 90-day probationary period · Remote Work Arrangement Available · We are currently seeking Contact Center Specialists (CCS) ...
-
Record Center Specialist
1 week ago
ACCESS Chicago, United States** Record Center Specialist - Warehouse Associate** · **Job Category****:** Record Center · **Requisition Number****:** RECOR01820 · Showing 1 location · **Job Details** · **Description** · **We Are Access**Access is the largest privately-held records and information managemen ...
-
Record Center Specialist
3 weeks ago
ACCESS Chicago, United States** Record Center Specialist - Warehouse Specialist** · **Job Category****:** Record Center **Requisition Number****:** RECOR01819 Showing 1 location **Job Details** · **Description** · ***** We have 3 positions available Applying to this job REQ will ensure you are an applican ...
-
Specialist, Contact Center
2 weeks ago
TAPESTRY 360 HEALTH Chicago, United StatesHEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTH · Contact Center Specialist · $500 Hiring Bonus paid to New Hires after successful completion of 90-day probationary period · Remote Work Arrangement Available · We are currently seeking Contact Center Specialists (CCS) who ar ...
Engagement Center Specialist - Munster, United States - Franciscan Health
Description
Hammond Clinic - St John
11355 West 97th Lane St John, Indiana 46373
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
