- Provide Direct Support via E-mail, Telephone, and Chat with Customers, Manufacturers, and Distribution Centers
- Product Returns Documenting
- Processing and Tracking Order Cancellation, Requests, Damaged/Loss Claims, Refunds/Replacements, Payment Disputes
- Customer Support with Product Features and Functionality
- Internet Research on All Things Product or Marketplace Related
- Answering Incoming Telephone Calls
- Team Building Events
- Employee Product Discounts
- Free Wholesale Membership Plans Costco/Sam's Club
- Herman Miller Ergonomic "Resolve System" workstations
- Fresh coffee all day
- Free spring water
- Stress relief snacks
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Part Time Customer Support Representative - Lagrange - SpaceBound
Description
Customer Support Representative
SpaceBound is looking for a part-time Customer Support Representative. Yes, it's a CSR stew of replying to emails, taking incoming calls, speaking with mad, sad, and sometimes happy customers working with marketplace reps and distribution companies, all for the customers benefit You'll need to be comfortable using a computer, navigating websites, while composing emails, searching for answers, all while staying cool under pressure. It is perfect for someone who enjoys helping people, solving problems, and working with a supportive team.
Location: LaGrange, OH - No rush-hour traffic from any location
20-35 Minutes from Cleveland, Westlake, North Ridgeville, Elyria, Avon, Medina, Brunswick, and Solon
35-45 Minutes from Lakewood, Beachwood, Sandusky, Brecksville, Strongsville, and Solon
Company Profile: SpaceBound is a global supplier of technology products and IT Managed Services and Services within the B2C, B2B and GovEd sectors. Privately held, SpaceBound offers a cohesive environment that embraces cutting-edge technologies. Continued growth is a direct result of a performance-driven atmosphere that rewards initiative, creativity, and a commitment to excellence
Work Tour: Full-Time/Long-Term Salaried Position (M-F 9a 3p)
Responsibilities Include, but not are limited to:
Salary: Negotiable and commensurate with experience and Midwest region cost of living scale
Benefits:
Work Environment: The Company offers a casual work environment in a modern corporate headquarters, where individuals are truly self-empowered and work as a cohesive team, ascribing to the values of servant leadership.
Other highlights include:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We take affirmative action to employ and advance in employment qualified employees and applicants who are disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. We take affirmative action to employ, advance in employment, and otherwise treat qualified individuals with disabilities without discrimination based upon their physical or mental disability in all employment practices.
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Inside Sales Representative
Full time Only for registered members LaGrange
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Loan Sales Representative
Only for registered members LaGrange
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Patient Access Svcs Rep
Only for registered members LaGrange
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Automotive Sales Representative- Entry Level
Newnan Peachtree Chrysler Dodge Jeep Ram- Lagrange
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Industrial Controls Specialist
Full time Only for registered members LaGrange
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Production Supervisor
Only for registered members LaGrange
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Market Manager
Full time Only for registered members LaGrange
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District Support Pharmacist Part Time
Part time Only for registered members LaGrange
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District Support Pharmacist PT
Only for registered members LaGrange
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Staff Pharmacist Full Time
Full time Only for registered members LaGrange
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Staff Pharmacist Full Time
Full time Only for registered members LaGrange
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Loan Operations Specialist
Full time Only for registered members LaGrange
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Wireless Sales
Full time Only for registered members LaGrange
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Account Coordinator
Only for registered members LaGrange
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Senior Loan Operations Specialist
Full time Only for registered members LaGrange
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Quality Engineer
Only for registered members LaGrange
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Regional Account Manager
Only for registered members LaGrange
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Loan Operations Specialist
Only for registered members LaGrange
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Great Wolf Lodge-Sales Manager
Full time Only for registered members LaGrange
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Patient Svcs Rep Rehab WG
Only for registered members LaGrange
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Outside Sales Professional
Only for registered members LaGrange