Front Desk Receptionist/secretary - Plymouth, United States - Boys & Girls Club of Plymouth

Description

FRONT DESK SPECIALIST
Under direct supervision of the Director of Operations, is responsible for the daily

operations of the front desk area. Responsible for youth membership management,

running required reports, data entry, check in/out process, management of front door

traffic, safety, and providing customer service to youth, parents, staff, and visitors.

At the Club, youth receive targeted services in a safe, supportive environment from staff

who believe in the organization's mission. The Club experience focuses on three

priority outcomes:
Academic Success, Healthy Lifestyles, and Positive Citizenship.


Knowledge/Skills/Abilities (KSAs) Required:

High school diploma or equivalent (post-grad preferred)

Customer service experience

Skilled typing and data entry

Ability to work afternoons, some evenings, and summer hours

Ability to establish rapport with staff and parents, and build relationships

Ability to relate to at-risk youth

Ability to manage front door traffic and enforce security protocols

Effective oral and written communication skills

Efficient with computers and Microsoft office

Excellent phone etiquette skills

Must be able to obtain CPR and First Aid certification

Must be able to pass all required background screens and drug screens at any time


Preferred Skills:

Experience with similar front door security processes and/or software

Currently certified in CPR/First Aid

Experience with managing databases and data entry


Job Type:
Part-time


Pay:
From $20.00 per hour


Expected hours:
per week


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Ability to Relocate:

• Plymouth, MA 02360: Relocate before starting work (required)

Work Location:
In person