- Receive, process, and scan all in and out bound mail
- Manage inbound/outbound phone calls and text messages
- Input data into case management software (Needles)
- Greet clients and visitors, escort them to conference rooms
- Deposits
- Processing Payments
- Assist Case Mangers with scheduling
- Manage shared email boxes
- Office Inventory Management
- 2+ Years Office Experience
- High Attention to Detail
- Type 55 Words per Minute
- Scheduling Experience
- Customer Service Experience
- MS Office, Word, Excel & QuickBooks
- Bilingual (Spanish)
- All messages must be managed and responded to in no more than 10 days after receipt
- No more than two substantiated complaints either internal or external
- Shared inboxes are checked, and emails distributed daily. Ensure each inbox is emptied by end of business each day.
- Provides scheduling oversight for the Case Managers. When issues are found, contact the appropriate Client Liaison to correct.
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift to 15 pounds at a time
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Office Assistant
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Office Assistant - Norcross, United States - Georgia Trial Attorneys
3 weeks ago
Description
Primary Responsibilities
Qualifications
Required
Preferred
Key Performance Indicators
Physical Requirements
Salary
Starting pay $20 p/h