Remote Monitoring and Support Specialist - Houston, United States - Tenaris
Description
Remote Monitoring and Support Specialist
LOCATION:
Houston - TX - US
DEPARTMENT:
Supply Chain
HR CONTACT:
Valeria Aguirre
The specialist owns data loading, modeling, QA/QC, and customer/internal support for field operations in a rotation-based 24/7 capacity.
Responsibilities
- Multi Job monitoring
- Provide remote support to Field Services at the rig site and customers
- Enter various data types into the Tenaris online platform.
- Pre Jobs check list verification an connectivity testing
- Communicate with internal and external stakeholders to address concerns and resolve issues.
- Identify and rectify data quality issues through routine QA/QC checks.
- Ensure the continuous functionality of the online platform through regular checks.
- Review realtime data and trends for accuracy and completeness.
- Detect anomalies and problematic data.
- Follow communication protocols for issue resolution.
- Identify and propose communication and efficiency improvements.
- Support field operations guiding trouble shooting actions.
- Basic operations and software troubleshooting that doesn't require escalation
- Remote Jobs
Qualifications
- Fundamental understanding of well construction operations (Pipe Running, Torque Turn Monitoring, Rig systems and equipment).
- Outstanding written and verbal communication abilities.
- Procedures oriented
- Strong teamwork ability
- Ability to work night shifts or weekends per defined schedule.
- Proficiency in entering data and using webbased platforms
- Sharp analytical and prioritization skills
- Bachelor's degree from a fouryear college is desirable
- Prior experience in well construction operations.
**Tenaris is an equal opportunity employer, valuing diversity in employment.
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