IT Field Technician - Glens Falls, United States - Northeast Shared Services

Northeast Shared Services

Verified Company

Glens Falls, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

Troubleshoot, install, repair, and/or the replace computer hardware and software in new and existing store and warehouse locations including, but not limited to: Registers, scales, servers, switches, printers, keyboards, circuit boards, phone equipment, battery backups, monitors, hard drives, hand scanners, message boards, and new equipment as needed.
Maintain the integrity of the store networks including network wiring and terminations.
Demonstrate Inventory Management and parts allocation within assigned company truck.
Demonstrate proficiency while troubleshooting and resolving technology issues.
Provide ongoing feedback to management and associates/teammates regarding equipment use and misuse to reduce future failures and develop better trouble shooting procedures.
Presents a professional appearance to customers by dressing in professional attire according to company standards.
Able to provide extraordinary customer service to both internal and external customers.
Performs duties as assigned, including but not limited to, other duties that arise from the needs of the business.

MINIMUM QUALIFICATIONS

Ability to communicate effectively verbally and in writing with internal departments on issues.
Present a customeroriented image of professionalism and service satisfaction while adhering to company policies and procedures.
Knowledge of all company used software relating to position tasks.
Must have a valid drivers license

SCHEDULE REQUIREMENTS

Requires workinghour flexibility to work late and long hours as required by individual projects, and flexibility to weekends and/or nights.
Requires rotating on call scheduling.
Some overnight travel required.

EDUCATION AND EXPERIENCE

Minimum of a high school diploma or GED required.
At least two years' experience with PC hardware and software and the ability to perform basic IT maintenance, troubleshooting, and installation.
Familiarity with grocery store equipment (register POS system, network and server gear, selfcheckout units, printers, switches etc.).
Ability and desire to gain technical certifications as necessary to grow in the role.
Ability to work firsthand with equipment and to perform the physical demands of installation.

Price Chopper/ Market 32 and Northeast Shared Services does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

We may also keep your information on file for further review should the location or hours not be a fit for either the store or your stated availability.

Pay:
$ $33.95 per hour

Benefits: