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    Level 1 Support Engineer - Roanoke, United States - Insight Global

    Insight Global
    Insight Global Roanoke, United States

    3 weeks ago

    Insight Global background
    Description


    An employer based in Roanoke, TX is looking for a Level 1 Support Engineer to join their growing MSP organization.

    This person will be responsible for install, support, and maintain desktop software systems, and essentially work with all IT Support relating to issues with the internal systems and network infrastructure.

    Daily, they will be working through and managing trouble tickets via the company's Autotask ticketing system.

    This is a small MSP company with a tight-knit attitude/aptitude first mentality.

    This is a permanent hire role posted at $50-60k as a base salary, with access to benefits and bonus plans as an internal employee.

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

    We are an equal opportunity/affirmative action employer that believes everyone matters.

    Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

    If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

    com.

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
    .

    1-3 years working in a corporate IT-related fieldwork

    Experience with Microsoft Office 365 migrations, administrations, and maintenance

    1+ years troubleshooting and setting up end users in Microsoft Office 365

    1+ years troubleshooting computer, printer, and network hardware for advanced issues.
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