Service Advisor - Jacksonville, United States - Hodges Mazda

Hodges Mazda

Verified Company

Jacksonville, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Service Advisor
Hodges Mazda has had the privilege of serving the Jacksonville community since 2016.

As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better.

Our new state-of-the-art facility gives us the necessary tools to serve our customers and employees at a higher standard.

We're one of the few operators in the industry that's growing today, and we're succeeding because we have a great team, a strong business model, a healthy and rewarding company culture, and we are intensely focused on quality.

What We're Looking For:

Our Core Values:

Integrity
Excellence
Service

Benefits:

Medical
Dental
Vision
LTD
Basic & Supplemental Life Insurance
401K

Responsibilities

Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance base on age, mileage, and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes followup time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers

Qualifications